What are the best aspects of this product?
I like who simple it can be in setting up events. The software's UI is easy and highly intuitive. Being a project manager, it's a perfect tool that lets me look into how our users interact with our online app. It also lets us make decisions on a product according to that. It's ideal for startups looking to expand since it's priced affordably.
What aspects are problematic or could work better?
Its learning curve that helps make the most of the benefit of data being collected is stew at best. Right now, I'm still figuring out how to define segments and running reports from them.
What specific problems in your company were solved by this product?
Determining how our users are making use of our web app. Its identify API is an advantage to unique ID as to who's currently utilizing the software.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
1-3 years
What is your company size?
1-10 Employees
What is your industry?
Computer Software
How many people in your company actively use this product?
several employees
How long is your contract with the vendor?
Less than 1 year
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