A great way for us to reach users, and vice versa.

What are the best aspects of this product?

It's always good to have as many avenues to which our customers can reach us—and Groove is one such avenue. Customers love options, after all. This tool has allowed us to keep up with the times, especially with the fast-paced changes in the industry.

What aspects are problematic or could work better?

I have mapped a few milestones that I would like to reach with the help of Groove. It would be nice if this can help me generate the numbers to verify the success of each milestone.

What specific problems in your company were solved by this product?

Groove has helped us identify patterns in our customers' activities, preferences, and other details. This is quite helpful in determining the success of our campaigns.

Are you a current user of this product?

Yes