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User review of Helpshift

Good for connecting with users

- by Pete

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Helpshift regularly implements updates that allow for consistent quality communication between its support team and its users.

What aspects are problematic or could work better?

None so far.

What specific problems in your company were solved by this product?

Integrating Helpshift into our games lets our users reach out to us so we can immediately help address their concerns.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

N/A

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.