Great tool for quality conversations

What are the best aspects of this product?

Helpshift is a great tool for our team to have quality conversations with our customers in real time. The insight that the analytics data provides is also useful to keep track of common concerns.

What aspects are problematic or could work better?

None yet

What specific problems in your company were solved by this product?

Helpshift helps us solve our users' concerns more efficiently time and cost-wise, thanks to features like the FAQs and analytics.

Are you a current user of this product?

Yes