Useful mobile-based support

What are the best aspects of this product?

Being able to automate several support functions including notifications, metadata delivery and in-app chats.

What aspects are problematic or could work better?

Bugs that came up have already been sorted.

What specific problems in your company were solved by this product?

We were able to help more of our users in real-time, with automated filtering in place for resolving concerns, answering questions and receiving feedback of up to a million daily.

Are you a current user of this product?

Yes