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Heroku Review

Heroku
Our score: 9.2 User satisfaction: 98%

What is Heroku?

Heroku is a powerful open language cloud apps platform that is based on a securely managed container system. The software accords all developers the flexibility and reliability they need to create apps using the tools and language they are accustomed to while retaining the control and trust enterprises demand. It provides a robust ecosystem and integrated data services that simplify the deployment and maintenance of modern applications.

The program provides a simplified roadmap that lets developers transition from idea to URL without facing the infrastructure headaches. It lets users develop, deliver, manage, and scale applications in the fastest way possible with support for Scala, Clojure, Java, Ruby, Node.js, Python, and other custom language buildpacks. Heroku enables organizations to manage applications in a private, secure space with unfettered access to trusted Salesforce infrastructure and customers’ data from legacy systems.

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Overview of Heroku Benefits

Heroku is an end-to-end Platform as a Service (PaaS) that enables businesses to innovate quickly, build with modern architectures, and scale precisely to meet their needs. The software accelerates app development with an unparalleled ecosystem made of over 150 third-party add-ons, 3000+ ready-to-deploy buttons, and 1000+ open source buildpacks. It comes with an element marketplace that offers easy-to-integrate technical solutions. The solutions provide tools to streamline workflow and packaged code for deployment ease.

The Developer Experience (DX) module provides an app-centric technique to software delivery allowing developers to focus on what matters most without the distraction of the infrastructure and servers. It allows users to utilize the intuitive web-based dashboard and deploy directly from GitHub, Git, or other continuous integrations systems. The dashboard simplifies app management and delivers greater visibility into app’s performance.

Another key component of Heroku is the Operational experience (OpEx) module. This functionality allows developers to troubleshoot and remediate common problems. It makes it easy to customize the op’s experience to impeccably pinpoint and cure negative trends affecting the apps health.  Heroku provides powerful tools that allow users to automatically scale the web dynos whenever the response time to alerts exceeds the stipulated threshold.

The Heruko Runtime is an innovative module that makes it easy to run apps in smart containers. It empowers developers to deploy code (written in Node, Java, Ruby, Go, PHP, Python, Clojure, and Scala) to establish systems that generate apps that are ready for execution. The language stacks, as well as the system, are constantly patched, monitored, and upgraded to ensure they are ready and always up-to-date.

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Overview of Heroku Features

  • Heroku runtime
  • Heroku PostgreSQL
  • Scale
  • Add-on
  • Data clips
  • Heroku Redis
  • App metrics
  • Code and data rollback
  • Extensibility
  • Smart containers
  • Continuous delivery

Heroku Position In Our Categories

Because businesses have specific business wants, it is only logical that they avoid getting an all-encompassing, ideal system. However, it is difficult to chance on such a software system even among widely used software solutions. The right step to do is to spell out the several important functions which need research such as major features, plans, skill levels of staff members, organizational size, etc. Thereafter, you must perform the research exhaustively. Have a look at some Heroku evaluations and explore each of the software programs in your list more closely. Such comprehensive product investigation ensure you weed out mismatched software products and buy the one which provides all the tools your company requires.

Position of Heroku in our main categories:

TOP 10

Heroku is one of the top 10 Application Development Software products

If you are considering Heroku it may also be sensible to examine other subcategories of Application Development Software collected in our base of B2B software reviews.

Each business has its own characteristics, and might need a special Application Development Software solution that will be adjusted to their business size, type of clients and employees and even specific industry they deal with. It's not wise to count on getting an ideal services that will be suitable for each company no matter what their history is. It may be a good idea to read a few Heroku Application Development Software reviews first and even then you should keep in mind what the software is supposed to do for your company and your employees. Do you need a simple and intuitive service with just basic features? Will you actually use the advanced tools needed by pros and large enterprises? Are there any particular tools that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to find a reliable software that will match your budget.

How Much Does Heroku Cost?

Heroku Pricing Plans:

Free Trial

Free

Free

Hobby

$7/dyno per month

Standard

Starts at $25/dyno per month

Performance

Starts at $25/dyno per month

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What are Heroku pricing details?

Heroku Pricing Plans:

Free Trial

Free

Free

Hobby

$7/dyno per month

Standard

Starts at $25/dyno per month

Performance

Starts at $25/dyno per month

Heroku utilizes Dynos which are smart, lightweight containers built for modern languages and developer productivity.

Free

  • Core platform features (multiple deployment methods, automated patching, unified logs, buildpacks, routing, dyno management, SSH to the dyno)
  • Sleeps after 30 minutes of inactivity
  • Account-based pool
  • Free dyno hours
  • Custom domains
  • 512 MB RAM
  • 1 web/1 worker

Hobby – $7/dyno per month

  • Core platform features
  • Never sleeps
  • Free SSL & automated certificate management for custom domains
  • Application metrics
  • Multiple workers for more powerful apps
  • 512 MB RAM
  • 10 process types

Standard – $25 – $500/dyno per month

  • All Hobby features, plus
  • Simple horizontal scalability
  • Threshold alerts
  • Preboot
  • Language runtime metrics
  • 512 MB or 1 GB RAM
  • Process types

Performance – $25 – $500/dyno per month

  • All Standard features, plus:
  • Mix with standard dynos
  • Dedicated
  • Autoscaling
  • 2.5 GB or 14 GB RAM
  • Process Types

User Satisfaction

Positive Social Media Mentions 93
Negative Social Media Mentions 1

We are aware that when you choose to get a Application Development Software it’s vital not only to see how experts evaluate it in their reviews, but also to check if the actual users and businesses that purchased these solutions are genuinely happy with the service. Because of that need we’ve designer our behavior-based Customer Satisfaction Algorithm™ that aggregates customer reviews, comments and Heroku reviews across a wide array of social media sites. The information is then presented in an easy to understand form showing how many clients had positive and negative experience with Heroku. With that information at hand you should be ready to make an informed buying choice that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

What integrations are available for Heroku?

Heroku integrates with the following applications:

  • GitHub

Heroku User Reviews

Heroku average rating:

Average score
4.8/5 (14 user reviews)
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Write your own review of this product

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The most favorable review

Clemens

PROS: I can say that Heroku is the right choice for companies that are just starting to build their business and reputation to the community. It's an app builder that helps you create a multitude of applications that you can use to simplify your work processes and produce better and more accurate results. Since the tool is cloud-based you also don't have to worry about compromising your security and overall performance.

CONS: Before deciding to acquire Heroku, I suggest that you should do a little research and also take some time to analyze your long term budget. I don't have much to complain about in terms of usage, performance and adaptability. However, my main concern is the pricing which I find more expensive as compared to other products with the same functionality. Its good to use Heroku for small to mid-sized apps but for larger ones it means that I would have to pay extra, which seems to be not practical at all.

Reviewed 4 years ago

Read full review >

The least favorable review

Joana

PROS: It helps me spread head new company projects with the help of this tool. There are no regrets at all.

CONS: There are apps that I could not integrate with Heroku, which causes some setbacks. I wish that they can find a long term solution to this issue.

Reviewed 4 years ago

Read full review >

More reviews from 14 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

I’m happy to be working with a tried and tested tool that helps me create and deploy apps almost instantly.

Read full review >
Efren
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.11.2021 Company Size: 11-50 Employees Industry: Retail

PROS: We don't have to go through a lot of complicated steps to create a single app. The application and deployment process has always been easy and straightforward. There is no need for high tech skills to get things going.

CONS: I went through the pricing of the product several times already. It's more than what most people can afford. It would be good news if they can come up with something more affordable.

What do you think about this review?

Great Poor

My experience with Heroku has been mostly positive.

Read full review >
Joana
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.10.2021 Company Size: 11-50 Employees Industry: Consumer Services

PROS: It helps me spread head new company projects with the help of this tool. There are no regrets at all.

CONS: There are apps that I could not integrate with Heroku, which causes some setbacks. I wish that they can find a long term solution to this issue.

What do you think about this review?

Great Poor
Show More User Reviews (14)

Heroku did an excellent job in hosting several locally made company apps that my team and I created.

Read full review >
Tessie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2021 Company Size: 11-50 Employees Industry: Computer Software

PROS: It's now more convenient for my team to come up with ideas on how to create applications from scratch. At the same time, Heroku takes good care of the implementation.

CONS: Been using the free tier to save thousands of dollars, but it also comes with a list of disadvantages. The apps tend to become idle after some time. Once you start logging in again, it takes some time to keep it up and running. I'd give it a low score in terms of speed efficiency. But since it doesn't cost me any amount of money, I guess that I shouldn't complain much about the product.

What do you think about this review?

Great Poor

Heroku is known for its adaptability and efficiency in the workplace.

Read full review >
Clemens
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.09.2021 Company Size: More than 100 Employees Industry: N/A

PROS: I can say that Heroku is the right choice for companies that are just starting to build their business and reputation to the community. It's an app builder that helps you create a multitude of applications that you can use to simplify your work processes and produce better and more accurate results. Since the tool is cloud-based you also don't have to worry about compromising your security and overall performance.

CONS: Before deciding to acquire Heroku, I suggest that you should do a little research and also take some time to analyze your long term budget. I don't have much to complain about in terms of usage, performance and adaptability. However, my main concern is the pricing which I find more expensive as compared to other products with the same functionality. Its good to use Heroku for small to mid-sized apps but for larger ones it means that I would have to pay extra, which seems to be not practical at all.

What do you think about this review?

Great Poor

Highly recommended for startups because it will help you achieve your ROI faster.

Read full review >
Arne
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 14.07.2021 Company Size: 11-50 Employees Industry: N/A

PROS: I am not a techie, but I was able to work with Heroku without experiencing any significant issues. Making applications is one way to make lives easier, plus I was able to maximize the marketplace, which is beneficial for all users.

CONS: We've encountered a few issues of integration which posed a few challenges into some of our existing applications. This issue has been raised to the support team and hoping to get some answers soon.

What do you think about this review?

Great Poor

Trusted by our company to deliver fast results.

Read full review >
Jennings
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 09.06.2021 Company Size: More than 100 Employees Industry: Computer Games

PROS: Deployment in the process is so smooth and fast for all apps. Coding is never an issue because the tutorials are relatively easy to understand. People from my team are eager to learn more.

CONS: I would not recommend for you to use free domains because it slows down the app leaving you feeling frustrated. If you want to experience better features, you need to pay extra each month which is not so affordable.

What do you think about this review?

Great Poor

Develop no coding apps in an instant with the help of Heroku’s expertise.

Read full review >
Izaiah
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 08.06.2021 Company Size: More than 100 Employees Industry: N/A

PROS: Creating an ideal application is not as easy as expected. I wanted to create one and upload it via Cloud for more stability and flexibility towards end-users. I have been using Heroku to test multiple apps for any errors before finally deploying it in public. I can easily upgrade or downgrade specs when needed making it more ideal to utilize in our current work environment.

CONS: I have to admit that even though I have more than enough experience in web dev, I still had my fair share of struggles with Heroku. I tried to learn how the product as fast as I could by relying on online videos, but there are many things that I still don’t understand. There are coding procedures that weren’t familiar to me, so I had to spend more time doing research as well as trial and error hands-on work. Unfortunately, I am having a hard time looking for learning materials that could ease up the entire learning process.

What do you think about this review?

Great Poor

One of the most trusted platforms that are meant to create and develop multipurpose apps.

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Darrel
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 21.04.2021 Company Size: More than 100 Employees Industry: Program Development

PROS: I never imagined that I would end up using Heroku and subscribe to its premium package for a long term contract. After the free trial phase, I was able to realize a lot of things that this tool can offer to the company and how employees and clients can benefit with that the applications that we have created. I don’t consider my self as an expert in app development, but Heroku made things a lot easier for my colleagues and me. I thought that the process of creating, upgrading and even cloning several work-related apps would be complicated and cause me headaches, but I was wrong. Using Heroku has allowed me to utilize all of my internal programming resources into creating one of a kind applications to help improve the way we do our business. We are proud to say that we have developed and successfully deployed several apps for sales, marketing, logistics, customer services, collections, and so much more for the last three years. I am also happy that we were able to integrate ninety per cent of our existing tools with Heroku that is why the transition and adjustment process has never been that difficult for our people and our clients as well. One of the things that I learned from Heroku is you can use it to make some extra income by creating and developing apps for other clients at a lower cost. We all know that most startups could not afford to invest in web development and hosting because the rates are too steep. We decided to become a third-party developer as a way of paying it forward to our business community. We charge business owners a reasonable amount to create, maintain and support whatever apps they use on a day to day basis. Based on experience, I would like to commend Heroku for continuously working hard to provide clients like our company the best service possible. I would also like to commend the support team who is always by our side 24/7 to help us fix issues that we could not troubleshoot on our end.

CONS: I find Heroku too expensive to maintain each month. That is why I try to find ways on how to save money by creating simple apps for our business and offering our services to other companies as well. I was hoping that the developers of Heroku could come up with a way to decrease their rates without compromising any of its existing features. It's an excellent investment to have, but it's not practical, especially for large scale apps that would cost us thousands of dollars out of our pockets. Right now we would instead settle for a simpler looking application as long as it serves its purpose then we are fine with it.

What do you think about this review?

Great Poor

Build impressive apps to help grow your business fast.

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Levi
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 05.04.2021 Company Size: 11-50 Employees Industry: Information Technology and Services

PROS: I could not argue with the process and documentation cause its definitely one of the best in the market. Been using Heroku for years and I genuinely prefer this than any other products out there.

CONS: Currently, they offer limited dyno hours which makes me sad. I got no choice but to upgrade.

What do you think about this review?

Great Poor

Heroku makes app building easier than it was before.

Read full review >
Mariana
4/5

Overall impression

3/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 29.01.2021 Company Size: 11-50 Employees Industry: N/A

PROS: We did subscribe to several apps similar to Heroku's function, but all of them didn't perform well as expected. One thing that I like most about this app is its ability to work with almost any type of programs and deliver excellent results. It's very scalable and adaptable that all our employees were able to adapt to the new application quickly.

CONS: I keep on seeing pop-ups that offer us additional products and features that we don't need at the moment. I understand that they're out to make more money, but the pop-ups are quite distracting.

What do you think about this review?

Great Poor

Heroku is known for helping us reach our goals consistently.

Read full review >
Sonya
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

3/5

Ease of Use

Published on: 03.09.2020 Company Size: More than 100 Employees Industry: N/A

PROS: Heroku has helped bridge the gap between management and rank and file employees. Now we can raise issues that concern performance and productivity. The dashboards help provide information to the people regarding how they're doing in their work so far through feedback and coaching.

CONS: So far, so good. Things are smooth sailing, so no complaints or whatsoever.

What do you think about this review?

Great Poor

Application and deployment process has always been straightforward.

Read full review >
Alessandro
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 24.08.2020 Company Size: 11-50 Employees Industry: Computer Software

PROS: Creating an app is so simple, and things can be done in less than one day. Also if you need help, then support is highly reliable as well.

CONS: There are more things I like than I don't like about Heroku. For me, I think that it's very user friendly and great for beginners. But features can be upgraded for better functionality and results.

What do you think about this review?

Great Poor

One of the most convenient tools that you can use to build any business software that you desire quickly.

Read full review >
Garrett
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.08.2020 Company Size: 11-50 Employees Industry: N/A

PROS: The competition among cloud-based applications is so steep as of the moment that is why you must choose your product wisely before committing to making a long term purchase. Heroku has proven its capability and performance in building code free apps and web hosting, which plays a huge role in the success of your business. Instead of hiring web experts, you can save money by developing an app by yourself. It comes with a long list of features and functionality that can generate the best results. I suggest that you should try it for free before you get the paid version.

CONS: We are thankful for Heroku because it helps us deal with storage issues as if it isn't a big deal at all. It's efficient to use, but the pricing has always been a primary issue on our end. We were able to take advantage of some of the add ons, but we have to be careful with what we add on our purchase or else we'd end up paying more than the usual.

What do you think about this review?

Great Poor

Create brand new apps in a smooth sailing manner with Heroku.

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Kenna
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Published on: 14.08.2020 Company Size: 11-50 Employees Industry: Internet

PROS: The most significant advantage of choosing to work with Heroku is that we never had any technical issues during the entire deployment process. The good thing with this product is that it gives you the freedom to create and design your could based app the way you want it to look like and function. There might be a little challenge in terms of the familiarity of features and building process, but once you get over things, everything will be all good.

CONS: Heroku is known for the complexity of its overall structure. If you are a first-timer with cloud-based apps, you need to put in more effort to learn how to handle Heroku’s infrastructure.

What do you think about this review?

Great Poor
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Heroku user reviews

I’m happy to be working with a tried and tested tool that helps me create and deploy apps almost instantly.

Read full review >
Efren
5/5

Overall impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 04.11.2021 Company Size: 11-50 Employees Industry: Retail

My experience with Heroku has been mostly positive.

Read full review >
Joana
4/5

Overall impression

3/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 10.10.2021 Company Size: 11-50 Employees Industry: Consumer Services

Heroku did an excellent job in hosting several locally made company apps that my team and I created.

Read full review >
Tessie
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.09.2021 Company Size: 11-50 Employees Industry: Computer Software

Heroku is known for its adaptability and efficiency in the workplace.

Read full review >
Clemens
5/5

Overall impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.09.2021 Company Size: More than 100 Employees Industry: N/A

Highly recommended for startups because it will help you achieve your ROI faster.

Read full review >
Arne
4/5

Overall impression

4/5

Customer Support

3/5

Value for Money

4/5

Ease of Use

Published on: 14.07.2021 Company Size: 11-50 Employees Industry: N/A
Louie Andre

By Louie Andre

B2B & SaaS market analyst and senior writer for FinancesOnline. He is most interested in project management solutions, believing all businesses are a work in progress. From pitch deck to exit strategy, he is no stranger to project business hiccups and essentials. He has been involved in a few internet startups including a digital route planner for a triple A affiliate. His advice to vendors and users alike? "Think of benefits, not features."

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