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User review of Hey Oliver

An efficient tool with an amazing Client Success team

- by Nicoleta Papaxenophontos

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Hey Oliver provides excellent customer support. It is very important to have a dedicated client success manager by your side, to help you and give you advice regarding what campaigns to run. This saves us so much time. In addition, I love the fact that I can find the results of my campaigns easily, in order to decide who to target next.

What aspects are problematic or could work better?

I wish that the back end panel was more self-explanatory and that there were fewer functionalities so that I would more easily navigate through it.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

FEATURE DETAILS

Email Marketing

Automated Email Responses
5
amazing
Building and Personalizing Emails
5
amazing
Sending Outbound Emails
5
amazing
Manage Email Deliverability
5
amazing

Online Marketing

Mobile Optimized
4
very good
A/B Testing
5
amazing
Dynamic Content
5
amazing
Landing Pages and Forms
5
amazing
Search Tracking and Optimization
4
very good

Lead Management

Automated Alerts and Tasks
5
amazing
Online Behavior Tracking
5
amazing
Lead Nurturing
4
very good
Lead Scoring and Grading
5
amazing
Segmentation
5
amazing
Data Quality Management
5
amazing
Marketing Lead Database
5
amazing

Campaign Management

Event/Webinar Marketing
5
amazing
Program Management
4
very good

Social

Social Ads
5
amazing
Social Sharing
5
amazing
Social Campaigns
4
very good

Reporting and Analytics

Basic Reporting
5
amazing
Revenue Analytics
5
amazing
ROI Analytics
5
amazing
Web Analytics
5
amazing
SEO/Keyword Analytics
4
very good

Platform

Sandbox/Test Environments
5
amazing
Customization
5
amazing
Workflow Capability
5
amazing
User, Role, and Access Management
5
amazing
Internationalization
5
amazing
Performance and Reliability
4
very good
Output Document Generation
5
amazing

Integration

Data Import & Export Tools
5
amazing
Breadth of Partner Applications
4
very good