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User review of Hightail

Easy sharing of files without flooding the email server

- by Rhonda

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
3out of 5
ok
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

It integrates or brings together multiple files, automatically, for fast download and upload durations. You can customize them according to your needs and end user experience. It has an attractive and detailed Dashboard, which is organized to help you get acquainted with the system faster.

What aspects are problematic or could work better?

It is impossible to redirect uploads to the admin and thus bugs in the operation of the system. Large files experience breaks at times when uploading and when the issue is debugged, you have to start all over again. It is not the case with systems like FTP which allows you to resume with the upload once such a technicality occurs. Also, there is no section where you can reset your password making it frustrating when you forget it.

What specific problems in your company were solved by this product?

You can now send large files via the software, including images, in bulk to clients without much hustle. It eliminates the need to flood your email or inbox with numerous files and the limitations that come with sending or receiving large files. Hightail offers a solution for this.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Building Materials

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.