It offers simplicity for both back-end and end user

What are the best aspects of this product?

It is easy to use for both the end user and back-end users making it a reliable tool for your customers and staff you use in sending files. You can send files in multiple channels including through the app and website. This offers flexibility of access to the files by your clients depending on their needs. It has built-in reporting features that help you to keep track of the activities of the end user regarding the files you send them.

What aspects are problematic or could work better?

There are bugs in the duration the files take to upload before sending them. It shows delays in the upload process. However, the tool has proved to offer reliable services when it comes to sending large files of up to 2GB.

What specific problems in your company were solved by this product?

It has provides a clear cut channel of communication with external contractors in the transfer of files. You can send or receive files of work from contractors regardless of the size with ease. You can also secure a file by creating a password to it for sensitive documents where the finance teams find it convenient. It has allowed us to save time and resources as compared to methods like use of DVD and FTP.

Are you a current user of this product?

Yes