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User review of Hightail

Secure file and documents transfer

- by Margie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It allows for easy update of files for our clients. Where file transfer is involved and you are running a business, you need to be confidential by investing in a secure tool. Hightail offers that security and confidential for the files we send and receive. It keeps everything organized giving our business the needed boost.

What aspects are problematic or could work better?

The software crashes, at times, which can be annoying and slows down everything. The issues with the app not being compatible with certain firewalls makes it waste some time before it can get started. This proves to be a drawback all the same.

What specific problems in your company were solved by this product?

It has helped us to be more organized than before. With our multiple clients and hundreds of files to transfer, Hightail has managed to keep us organized and clean. When you compare with applications such as Dropbox, the former is more secure and thus ideal for any business.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Retail

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.