You can control who accesses the files you send

What are the best aspects of this product?

The fact that it is simple to use and set up makes things easier. It provides a report on the number of files you have sent to your clients or received and the activities around. You get to know how many times the client has clicked on the link or downloaded the files. You can also control the time the file will be available for download, who can download, and how many times it can be downloaded. It is cloud-based, which means that you can store your files and documents safely in the cloud and access them from anywhere.

What aspects are problematic or could work better?

Communication on the issues, with the system is not clear and thus hard to know when there is a problem and when the problem will be solved. All you are left to do is to try now and then only to be frustrated since the system is still down and there is no formal communication on when it will be up again.

What specific problems in your company were solved by this product?

Sending large files is bliss with Hightail. You can receive or send files without the limitation of size. You can work day in day out in shifts and transfer multiple files with minimum effort. It makes your daily operations run smooth.

Are you a current user of this product?

Yes