You can send files to recipients regardless of the size

What are the best aspects of this product?

It has come off as a reliable tool in transferring large files that emails cannot handle. When you have clients who do not have enough space for the large files you intend to send them, you can use Hightail to achieve your objective. It has a user friendly interface, which means you can easily learn and get started right away.

What aspects are problematic or could work better?

Although they have a free version, it is limited in terms of the size of the files you are allowed to send. Apart from that, billing is automated and thus bills you without your permission. In trying out the free version, they request your credit card information, which does not make sense altogether.

What specific problems in your company were solved by this product?

It has helped to solve the file sending problems experienced with Gmail. You are not allowed to send a file that is larger than 5mb with Gmail which can be an issue when you want to send larger files to your client. Hightail comes in to save the day as you can send files larger than that. Clients or recipients will receive the files in the form of a link where they can later download it.

Are you a current user of this product?

Yes