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User review of Hightail

You can send files without losing quality

- by Laverne

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

It eliminates delays as it is easy to use and you can send files to recipients faster. It offers no limitations regarding of the file size you send or receive, which means you do not have to resize the file before sending. The quality of the files is also maintained throughout the process. The Express app allows you to track what you send to recipients regarding the timeline and which files you send them.

What aspects are problematic or could work better?

At times, you can send a file but fails to deliver on the other end. This prompts you to resend the file to the recipient and thus a drawback. For the name, it does not complement the product but this is a non-issue as it functions well.

What specific problems in your company were solved by this product?

It makes things look better and offers a platform on which you can send files with ease and faster. For the larger files, you do not have to resize them which can alter their quality. Hightail allows you to send files as they are, which will maintain their quality and thus convenient.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Music

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.