A recommended platform for those utilizing GMail.

What are the best aspects of this product?

There's no such thing as a traditional email concept. That means no longer dealing with every inbox that's an info silo for a single person. Sharing inboxes makes complete sense for sharing knowledge and collaboration. Hiver allows for automated sharing and organization of e-mails across the organization. I wish such functionality is something that G-mail or other Google apps should have.

What aspects are problematic or could work better?

There's still that uncertainty at the initial part as to how we can properly structure and name the labels being shared.

What specific problems in your company were solved by this product?

Being able to share knowledge. E-mail inbox collaboration. Why is this important? To offer an coordination enhanced support for our clients.

Are you a current user of this product?

Yes