What are the best aspects of this product?
Nowadays, it difficult to determine how much access an employee should be given between accounts. Restricting certain accessibility can lead to hindered productivity. Offering too much access prevents autonomy. It's an excellent compromise having Hiver as our middle man. Hiver enabled me to look into up-to-date conversations my colleagues were having without going through all the trouble of bccing/ccing.
What aspects are problematic or could work better?
At times, sharing labels often point to a messy inbox. It'd be nice to set up filters --- a feature seen in GMail.
What specific problems in your company were solved by this product?
I currently work as an executive assistant for the president. Thanks to Hiver, I can now keep her updated on tasks. Jeopardizng my firm's confidentiality is a thing in the past.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
1-10 Employees
What is your industry?
Performing Arts
How many people in your company actively use this product?
all employees
How long is your contract with the vendor?
Less than 1 year
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