Hiver keeps my staff accountable for their tasks and responsibilities.

What are the best aspects of this product?

I don’t have to feel stressed out whenever I look into my office email inbox because Hiver is there to help me organize all incoming emails. It just takes me less than an hour each day to reassign emails to my team to have a head start on the concerns that they have to work on for the day.

What aspects are problematic or could work better?

I highly recommend that you install Hiver in your computers rather than your mobile phone, that is, if you don’t want to experience any inconvenience at all. I have a mobile version, but I seldom use it because its a hassle to assign emails. It would also be nice to tag some of our emails as “pending status” to close it for the meantime and get back to it once we are done with the investigation.

What specific problems in your company were solved by this product?

It allows me to create several folders and label them accordingly. Therefore I no longer get confused with all my incoming and outgoing emails. It gives me the chance to distribute our workload equally amongst all my staff to accomplish more each week.

Are you a current user of this product?

Yes