It works well with our current email provider as well as Google Mail, which is incredible.

What are the best aspects of this product?

Our team started growing thrice its original size early last year, so we decided to collaborate with Hiver to help manage all incoming tasks. Now my staff has been trained to use the app and reassign emails without me telling them what to do. It’s a handy app, especially now that 70% of my staff work remotely due to the pandemic.

What aspects are problematic or could work better?

It can slow down on peak hours, but things will go back into normal after an hour.

What specific problems in your company were solved by this product?

Hiver ensures that my staff and I continue to collaborate and resolve issues right away, even though we don’t see each other every day. Despite the remote work setting, we are still able to accomplish all of our tasks efficiently with Hiver's help.

Are you a current user of this product?

Yes