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User review of Hootsuite

Everything I need to manage multiple clients’ accounts

- by Marianne

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Everything is displayed and organized in one place, which makes updating a piece of cake. I'm a creative person, and I think posts should always look different from each other, but that's not very feasible in online marketng, is it? That's why I update posts together, and I like that it happens to be fast and easy. Columns are well-structured, with a separate feature for keyterm research. Another benefit is that you get to schedule posts in advance, which saves you from adjusting settings once it is too late for that.

What aspects are problematic or could work better?

Appearances and visuals, mostly. I'm not confident I'm doing the right thing because all columns and sections look absolutely the same. I don't even know whether my attempt to move on the next page was successful, or I just stayed on the same one. I'm loosing time like that, I hope the support team will do something about it.

What specific problems in your company were solved by this product?

Hootsuite is the guarantee we're providing to users that their posts will be regularly published and updated. We are keeping them active in social networks, and I belive this has a postitve impact on their profit. The most helpful feature is definitely automated scheduling.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Internet

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.