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Hootsuite REVIEW

Business Intelligence Software

18 user reviews
USER SATISFACTION 99%
OUR SCORE 9.0

What is Hootsuite?

Hootsuite is a social relationship software platform that empowers businesses to execute amazing social media strategies and activities across their organizations. Its vision is to revolutionize today’s communications. Its mission is to empower its customers to transform their messages into meaningful relationships.

Based in Vancouver, this popular software solution has over 500 staff located in its various offices: San Francisco, Vancouver, Hong Kong, New York, Sydney, London, Singapore, and other countries. The popular firm operates on a freemium model. Hootsuite has at least 10 million users in over 175 countries.

Overview of Hootsuite Benefits

Perhaps the biggest reason to use Hootsuite for your company is that it enables you to manage multiple social media accounts in one place. Thus, you do not have to remember pesky passwords any more or having to go to each individual site to check.

With Hootsuite, your company can post updates, connect with your client base, and review responses on more than thirty-five popular social networks, such as:

  • Twitter
  • LinkedIn (including Pages, Profiles, and Groups)
  • Foursquare
  • Facebook (including Events, Groups, Profiles, and Fan Pages)
  • Google+
  • WordPress blogs

It also connects you to several other platforms using third party apps. These include:

  • Vimeo
  • Via.me
  • Instagram
  • Evernote
  • MailChimp
  • Storify
  • Edocr
  • Slideshare
  • Flickr
  • Tumblr
  • StumbleUpon
  • Reddit
  • Get Satisfaction, among others

Overview of Hootsuite Features

  • Manage multiple contributors
  • Gather intelligence by monitoring mentions of your company’s brand
  • Update multiple networks in one step
  • Optimize delivery
  • Social Analytics reports

Hootsuite Position In Our Categories

Position of Hootsuite in our main categories:

20

Hootsuite is one of the top 20 Business Intelligence Software products

50

Hootsuite is one of the top 50 Marketing Software products

3

Hootsuite is one of the top 3 Reputation Management Software products

3

Hootsuite is one of the top 3 Social Media Management Software products

20

Hootsuite is one of the top 20
Business Intelligence Software products

50

Hootsuite is one of the top 50
Marketing Software products

3

Hootsuite is one of the top 3
Reputation Management Software products

3

Hootsuite is one of the top 3
Social Media Management Software products


If you are interested in Hootsuite it might also be beneficial to check out other subcategories of Best Business Intelligence Software collected in our database of B2B software reviews.

It's crucial to note that almost no software in the Business Intelligence Software category will be an ideal solution able to meet all the goals of different company types, sizes and industries. It may be a good idea to read a few Hootsuite reviews first as specific solutions may dominate only in a really narrow set of applications or be created with a really specific industry in mind. Others might function with an intention of being easy and intuitive and therefore lack complex elements welcomed by more experienced users. There are also solutions that support a large group of customers and offer a rich feature base, but this in most cases comes at a higher price of such a solution. Be certain that you're aware of your requirements so that you choose a software that has exactly the elements you look for.

How Much Does Hootsuite Cost?

Hootsuite Pricing Plans:

Free:

  • Up to 3 social profiles
  • Basic Enhanced Analytics Reports
  • Basic Message Scheduling
  • Basic App Integrations
  • Up to 2 RSS

Pro: from $8.99/month

  • 50 social profiles
  • 1 Enhanced Analytics Reports
  • Advanced Message Scheduling
  • Basic App Integrations
  • Unlimited RSS
  • 1 Team Member
  • Security

Enterprise: by quote

  • 100+ social profiles
  • Unlimited Enhanced Analytics Reports
  • Unlimited Message Scheduling
  • Unlimited App Integrations
  • Unlimited RSS
  • Up to 500,000 Team Member
  • Advanced Security
  • Hootsuite University
  • Vanity/Custom URL’s
  • Enhanced technical support
  • Professional services
  • Custom Permissions
  • Brand Protection
  • Risk & Policy Management
  • Dedicated Account Rep.

User Satisfaction

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hootsuite reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hootsuite. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

60

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Android
  • iPhone/iPad
  • Web-based
  • Windows Mobile
Language Support
  • USA
  • UK
  • Canada
  • China
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • LIVE SUPPORT
  • TRAINING

Hootsuite User Reviews


Mable 3 months ago
Verified
user



Jana 3 months ago
Verified
user



Courtney 3 months ago
Verified
user


What are Hootsuite pricing details?

Hootsuite Pricing Plans:

Free:

  • Up to 3 social profiles
  • Basic Enhanced Analytics Reports
  • Basic Message Scheduling
  • Basic App Integrations
  • Up to 2 RSS

Pro: from $8.99/month

  • 50 social profiles
  • 1 Enhanced Analytics Reports
  • Advanced Message Scheduling
  • Basic App Integrations
  • Unlimited RSS
  • 1 Team Member
  • Security

Enterprise: by quote

  • 100+ social profiles
  • Unlimited Enhanced Analytics Reports
  • Unlimited Message Scheduling
  • Unlimited App Integrations
  • Unlimited RSS
  • Up to 500,000 Team Member
  • Advanced Security
  • Hootsuite University
  • Vanity/Custom URL’s
  • Enhanced technical support
  • Professional services
  • Custom Permissions
  • Brand Protection
  • Risk & Policy Management
  • Dedicated Account Rep.

What integrations are available for Hootsuite?

  • Marketo
  • SurveyMonkey
  • Zendesk
  • webCRM
  • Vidyard
  • Salesforce Marketing Cloud
  • uberVU
  • SugarCRM
  • Zyncro
  • Nimble
  • Google Drive
  • Socialcast
  • StoreYa
  • Snapengage
  • Influitive AdvocateHub
  • Batchbook
  • Shopseen
  • Simplebooklet
  • Pocket
  • Vidcaster
  • Gmail
  • Kapost
  • SocialFlow
  • SocialBro
  • Kontestapp
  • Scoop.it
  • IBM Connections
  • LiftMetrix
  • Storify Enterprise
  • Uberflip
  • Twitter
  • LinkedIn (including Pages, Profiles, and Groups)
  • Foursquare
  • Facebook (including Events, Groups, Profiles, and Fan Pages)
  • Google+
  • WordPress blogs
  • MailChimp
  • Yammer
  • Brandwatch
  • Box
  • Wordpress
  • Simple Sales Tracking
  • Get Satisfaction
  • Constant Contact
  • Vimeo
  • Via.me
  • Instagram
  • Evernote
  • MailChimp
  • Storify
  • Edocr
  • Slideshare
  • Flickr
  • Tumblr
  • StumbleUpon
  • Reddit
  • Get Satisfaction

User reviews


User reviews in total: 18

13
5
0
0
0

Average Rating:

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The most favorable review

Mable M.

3 months ago


Pros:
It is possible to schedule posts and have them to live at a later date. With this feature you do not have to worry staying up all night or having to check your timer all day wondering when to post. You can just schedule them and leave them to go live at their own time. It is that simple. Hootsuite has made things easy on my part as I am able to reach my audience on social media when they are most active. If I did not have this tool by my side, I would definitely miss out on those audiences. Also, the scheduling gives me more time to make corrections on the posts if I made a mistake. It thus serves as an insurance policy to get your things in order and make sure every piece of information is where it is supposed to be. I am also able to be creative on the go and schedule those ideas before anything else comes into mind.

Cons:
When it comes to tagging people on social media, Hootsuite is not that reliable. It does not offer the next best option as of when you want to tag people directly on social media. May be this feature is not intuitive. I would love to be able to tag anyone I want on my post from Hootsuite. This means that I do not have to go out of my way from the product just to tag anyone. This may not be a big problem on my part, but I want everything to be easy and possible from a single platform. All in all, I have great experience using this tool for my work and operations in managing social media accounts.

The least favorable review

Darin F.

3 months ago


Pros:
It is seamless in terms of functionality. You have everything under one roof which makes your operations easy. This means that you will be able to view all your social media feds, tweets, replies, mentions and other activities on your post from a single location. It helps to organize your campaigns that are live on social media. With the monitoring of content and social media accounts, you are good to go. Apart from that, here is a free version if you are running a small business. This implies that you do not have to pay for the service which adds to the efficiency that comes with this product.

Cons:
There is a lot that does not go as normal on Instagram such as scheduling. It is not automatic n this platform which brings about major inconveniences. Although it reminds you on when you are supposed to post on Instagram, it is not automated. You have to go in there and do it yourself. It is annoying as you have to be there and do it. Luckily, other platforms obey the automated scheduling and thus reliable. I use the free version and even though I save up on the cost, it is limited in some ways. I cannot use the analytics feature which means I have to borrow this feature from Instagram and Facebook. Also the Organization functionality is not there for the free version.

Published 3 months ago
Verified
user
It is possible to schedule posts and have them to live at a later date. With this feature you do not have to worry staying up all night or having to check your timer all...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It is seamless in terms of functionality. You have everything under one roof which makes your operations easy. This means that you will be able to view all your social...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It allows me to be well organized when it comes to my campaign on social media. I am able to keep track...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I have been at it with this too for long now. Since 2011, it has been my go to application when it comes to managing social media accounts. Be it posting content on...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It helps you to oversee all your social media campaigns. When it comes to posting...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
It has been a convenient tool in managing multiple social media accounts for clients. We have been using Hootsuite for 3 years now and it has been bliss. When it comes to...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
It integrates well with other tools to compensate for the great features it has. When it comes to social media management, this tool brings everything to the table. It is...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
It has the ability to incorporate all social network platforms such that they can be managed from one location. This makes things simple for you a social media manager as...



What do you think about this review? Great Poor
Published 4 months ago
Verified
user
The developers of Hootsuite seem like people who really understand the purpose of scheduling: content is scheduled by time and date, both of them potentially...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Everything is displayed and organized in one place, which makes updating a piece of cake. I'm a creative person, and I think posts should always look different from each...



What do you think about this review? Great Poor

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