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Hootsuite REVIEW

Business Intelligence Software

18 user reviews
USER SATISFACTION 99%
OUR SCORE 9.0

What is Hootsuite?

Hootsuite is a social relationship software platform that empowers businesses to execute amazing social media strategies and activities across their organizations. Its vision is to revolutionize today’s communications. Its mission is to empower its customers to transform their messages into meaningful relationships.

Based in Vancouver, this popular software solution has over 500 staff located in its various offices: San Francisco, Vancouver, Hong Kong, New York, Sydney, London, Singapore, and other countries. The popular firm operates on a freemium model. Hootsuite has at least 10 million users in over 175 countries.

Overview of Hootsuite Benefits

Perhaps the biggest reason to use Hootsuite for your company is that it enables you to manage multiple social media accounts in one place. Thus, you do not have to remember pesky passwords any more or having to go to each individual site to check.

With Hootsuite, your company can post updates, connect with your client base, and review responses on more than thirty-five popular social networks, such as:

  • Twitter
  • LinkedIn (including Pages, Profiles, and Groups)
  • Foursquare
  • Facebook (including Events, Groups, Profiles, and Fan Pages)
  • Google+
  • WordPress blogs

It also connects you to several other platforms using third party apps. These include:

  • Vimeo
  • Via.me
  • Instagram
  • Evernote
  • MailChimp
  • Storify
  • Edocr
  • Slideshare
  • Flickr
  • Tumblr
  • StumbleUpon
  • Reddit
  • Get Satisfaction, among others

Overview of Hootsuite Features

  • Manage multiple contributors
  • Gather intelligence by monitoring mentions of your company’s brand
  • Update multiple networks in one step
  • Optimize delivery
  • Social Analytics reports

Hootsuite Position In Our Categories

Position of Hootsuite in our main categories:

20

Hootsuite is one of the top 20 Business Intelligence Software products

50

Hootsuite is one of the top 50 Marketing Software products

3

Hootsuite is one of the top 3 Reputation Management Software products

3

Hootsuite is one of the top 3 Social Media Management Software products

20

Hootsuite is one of the top 20
Business Intelligence Software products

50

Hootsuite is one of the top 50
Marketing Software products

3

Hootsuite is one of the top 3
Reputation Management Software products

3

Hootsuite is one of the top 3
Social Media Management Software products


If you are interested in Hootsuite it may also be a good idea to examine other subcategories of Best Business Intelligence Software gathered in our base of B2B software reviews.

It's essential to keep in mind that almost no software in the Business Intelligence Software category is an ideal solution able to match all the goals of various company types, sizes and industries. It may be a good idea to read a few Hootsuite reviews first as some software can excel only in a very narrow group of applications or be prepared with a very specific type of industry in mind. Others might function with an idea of being easy and intuitive and therefore lack complex functions desired by more experienced users. There are also software that cater to a broad group of customers and give you a rich feature toolbox, however this in most cases comes at a more significant cost of such a service. Be certain that you're aware of your requirements so that you purchase a solution that has exactly the elements you search for.

How Much Does Hootsuite Cost?

Hootsuite Pricing Plans:

Free:

  • Up to 3 social profiles
  • Basic Enhanced Analytics Reports
  • Basic Message Scheduling
  • Basic App Integrations
  • Up to 2 RSS

Pro: from $8.99/month

  • 50 social profiles
  • 1 Enhanced Analytics Reports
  • Advanced Message Scheduling
  • Basic App Integrations
  • Unlimited RSS
  • 1 Team Member
  • Security

Enterprise: by quote

  • 100+ social profiles
  • Unlimited Enhanced Analytics Reports
  • Unlimited Message Scheduling
  • Unlimited App Integrations
  • Unlimited RSS
  • Up to 500,000 Team Member
  • Advanced Security
  • Hootsuite University
  • Vanity/Custom URL’s
  • Enhanced technical support
  • Professional services
  • Custom Permissions
  • Brand Protection
  • Risk & Policy Management
  • Dedicated Account Rep.

User Satisfaction

We realize that when you make a decision to buy Business Intelligence Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hootsuite reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hootsuite. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

60

NEGATIVE SOCIAL MENTIONS

1

Video

Technical details

Devices Supported
  • Android
  • iPhone/iPad
  • Web-based
  • Windows Mobile
Language Support
  • USA
  • UK
  • Canada
  • China
Pricing Model
  • Monthly payment
  • Quote-based
Customer Types
  • Small Business
  • Large Enterprises
  • Medium Business
  • Freelancers
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • LIVE SUPPORT
  • TRAINING

Hootsuite User Reviews

What are Hootsuite pricing details?

Hootsuite Pricing Plans:

Free:

  • Up to 3 social profiles
  • Basic Enhanced Analytics Reports
  • Basic Message Scheduling
  • Basic App Integrations
  • Up to 2 RSS

Pro: from $8.99/month

  • 50 social profiles
  • 1 Enhanced Analytics Reports
  • Advanced Message Scheduling
  • Basic App Integrations
  • Unlimited RSS
  • 1 Team Member
  • Security

Enterprise: by quote

  • 100+ social profiles
  • Unlimited Enhanced Analytics Reports
  • Unlimited Message Scheduling
  • Unlimited App Integrations
  • Unlimited RSS
  • Up to 500,000 Team Member
  • Advanced Security
  • Hootsuite University
  • Vanity/Custom URL’s
  • Enhanced technical support
  • Professional services
  • Custom Permissions
  • Brand Protection
  • Risk & Policy Management
  • Dedicated Account Rep.

What integrations are available for Hootsuite?

  • Marketo
  • SurveyMonkey
  • Zendesk
  • webCRM
  • Vidyard
  • Salesforce Marketing Cloud
  • uberVU
  • SugarCRM
  • Zyncro
  • Nimble
  • Google Drive
  • Socialcast
  • StoreYa
  • Snapengage
  • Influitive AdvocateHub
  • Batchbook
  • Shopseen
  • Simplebooklet
  • Pocket
  • Vidcaster
  • Gmail
  • Kapost
  • SocialFlow
  • SocialBro
  • Kontestapp
  • Scoop.it
  • IBM Connections
  • LiftMetrix
  • Storify Enterprise
  • Uberflip
  • Twitter
  • LinkedIn (including Pages, Profiles, and Groups)
  • Foursquare
  • Facebook (including Events, Groups, Profiles, and Fan Pages)
  • Google+
  • WordPress blogs
  • MailChimp
  • Yammer
  • Brandwatch
  • Box
  • Wordpress
  • Simple Sales Tracking
  • Get Satisfaction
  • Constant Contact
  • Vimeo
  • Via.me
  • Instagram
  • Evernote
  • MailChimp
  • Storify
  • Edocr
  • Slideshare
  • Flickr
  • Tumblr
  • StumbleUpon
  • Reddit
  • Get Satisfaction

User reviews


User reviews in total: 18

13
5
0
0
0

Average Rating:

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The most favorable review

Eric

2 months ago


Pros:
Hootsuite is our one and only interface to aggregate social media streams. We've 'tortured and exhausted' this program during the years, and it never failed to deliver excellent results. I like it because it's easy, and because it has an interesting set of Chrome add-ons that allows pertinent data sharing with specific groups in a time-efficient manner. If you're a team looking to achieve what I just explained, you should give Hootsuite a look. I'm not trying to convince anybody, I'm just sharing few pleasant practices, and I sincerely hope that Hootsuite will help you too for tracking several data streams, scheduling, and posting.

Cons:
Hootsuite taught us how to deal with social media, even if we were on the market for years! It is the future of the branch, and it would be ungrateful from my side to complain about it. Besides, there is nothing to complain, even if I wanted to.

The least favorable review

Wendell

2 months ago


Pros:
I like a lot of things about Hootsuite, but my favorite feature is definitely the software Auto Scheduling. It was a recent, pleasant surprise by the company, finally fulfilling my wish to assign posts with specific posting times (and letting the program decide on it!). From what I've seen, these posts reach larger audiences than the ones I schedule manually. I can't explain why, but statistically, they do. Another cool feature is Teams, where you get to see who mentioned a post or replied a message. It serves to eliminate multiple posts at once, that's also good.

Cons:
They don't seem too keen on developing, at least in the integration sense. There are many networks waiting to join, most of them eventually turning to another program (Sprout Social integrated Instagram Scheduling, and we're still waiting). I would also go for a better-looking dashboard, this one is a bit outdated. Dull colors, plenty of columns, and an overall confusion of where you are and what you're doing. They should lift some customization up, that's definite.

Published 2 months ago
Verified
user
Hootsuite is our one and only interface to aggregate social media streams. We've 'tortured and...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
I like a lot of things about Hootsuite, but my favorite feature is definitely the software Auto...



What do you think about this review? Great Poor
Published 2 months ago
Verified
user
It has been a convenient tool in managing multiple social media accounts for clients. We have been using Hootsuite for 3 years now and it has been bliss. When it comes to...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
The developers of Hootsuite seem like people who really understand the purpose of scheduling: content is scheduled by time and date, both of them potentially...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
I have been at it with this too for long now. Since 2011, it has been my go to application when it comes to managing social media accounts. Be it posting content on...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
Hootsuite makes it possible to connect multiple social networks with all of their pages and your clients on a single platform. It is an invaluable manner to do business,...



What do you think about this review? Great Poor
Published 3 months ago
Verified
user
The scheduling capacity is amazing, it doesn't restrict you at all to record and post tweets, Facebook, LinkedIn, and Google + posts (and it doesn't take time!). Posting...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Everything is displayed and organized in one place, which makes updating a piece of cake. I'm a creative person, and I think posts should always look different from each...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
I am honestly in love with Hootsuite! Doing business that requires managaing of multiple social media accouts can really benefit from this tool. Even the free version...



What do you think about this review? Great Poor
Published 5 months ago
Verified
user
Creating streams from all users and all of their profiles is the biggest benefit this system can offer. For a user as myself, tired of jumping from one program to the...



What do you think about this review? Great Poor

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