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User review of Hootsuite

It is mobile compatible and thus flexible

- by Marion

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I have been at it with this too for long now. Since 2011, it has been my go to application when it comes to managing social media accounts. Be it posting content on different platforms to monitoring the tweets and hashtags on my social media platforms, Hootsuite has become my partner in that. I have even gone further to train my colleagues on how to utilize the features this amazing tool has. Apart from the scheduling of content it has a link shrinking feature which helps you to shrink multiple links so that you can create more space. It is also mobile compatible which means I can post videos from my mobile device on Facebook with ease.

What aspects are problematic or could work better?

There is always something for any type of tool you will dislike. For the case of Hootsuite, there are a few things that I have to point out. The scheduling feature does not work on all platforms. To be precise, it is not functional on Instagram. This means that you have to do the posting of content manually on Instagram for your followers to like or comment. This can be a little disappointing but since it works fine for other platforms, it is not a lot to deal with. Also, for large size photos, it does not allow you to upload them on social media. It has a limitation on this and I would prefer posting the photos as they are instead of editing them first and then posting later.

What specific problems in your company were solved by this product?

The biggest advantage or problem I was able to solve is time. It saves tons of time with the scheduling feature. All I have to do is schedule posts and leave it to the system to post them automatically depending on the date or time I have indicated. This allows me to do many things on the side and thus makes my work easier. There is the need to have more time to do other things than sitting on a desk on a daily basis posting content for your followers. It allows me to come in after a week or so and schedule more posts for the following weeks. Apart from that, the mobile application makes my work flexible as I can post content when travelling.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Public Relations and Communications

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.