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User review of Hootsuite

Managing several social media accounts made easy

- by Lindsey

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I am honestly in love with Hootsuite! Doing business that requires managaing of multiple social media accouts can really benefit from this tool. Even the free version allows you to link 3 social networks, and you're able to share a post on all of them simultanously. I'm emotionally attached to the feature, because in a profession like mine people do work on vacations. I collect the posts and tweets I like in advance, and I schedule them so that I won't forget to pubilish them. There is also a great insight feature where you can use multiple sources, so even the mere creation of posts is made easy. All sources and all accounts in one place! How the hack would I do my job without Hootsuite?

What aspects are problematic or could work better?

One could say the tool is not unique, and I agree that there are comparable tools out there. The distinctive advantage, however, is that there are no bugs and delays, and that Hootsuite is considerably cheaper than its competitors!

What specific problems in your company were solved by this product?

Tracking social accounts and doing analytics in one place, that's the one. I like the dashboard a lot, and I like the fact that I'm always there and I'm always active. Clients appreciate that!

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Security and Investigation

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.