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User review of Hootsuite

Saves time and effort

- by Mable

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It is possible to schedule posts and have them to live at a later date. With this feature you do not have to worry staying up all night or having to check your timer all day wondering when to post. You can just schedule them and leave them to go live at their own time. It is that simple. Hootsuite has made things easy on my part as I am able to reach my audience on social media when they are most active. If I did not have this tool by my side, I would definitely miss out on those audiences. Also, the scheduling gives me more time to make corrections on the posts if I made a mistake. It thus serves as an insurance policy to get your things in order and make sure every piece of information is where it is supposed to be. I am also able to be creative on the go and schedule those ideas before anything else comes into mind.

What aspects are problematic or could work better?

When it comes to tagging people on social media, Hootsuite is not that reliable. It does not offer the next best option as of when you want to tag people directly on social media. May be this feature is not intuitive. I would love to be able to tag anyone I want on my post from Hootsuite. This means that I do not have to go out of my way from the product just to tag anyone. This may not be a big problem on my part, but I want everything to be easy and possible from a single platform. All in all, I have great experience using this tool for my work and operations in managing social media accounts.

What specific problems in your company were solved by this product?

Since I started using Hootsuite, I have been able to immensely cut on the time I pend posting and being on social media. I just schedule a post and then go my way to be productive elsewhere. It helps to me to concentrate on my business since I do not have debate on other content that does not add value to my business. With Hootsuite, I can spend less time doing the obvious and get my hands dirty doing something that will keep my business growing. In short, it has made me even more productive since most of the social media affairs are automated, which is a huge advantage on my part.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.