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User review of Hoovers

Unethical and Illegal Contract Practices – Overpriced and Mediocre Data

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

D&B has many companies in their database, though accuracy is very hit or miss.

What aspects are problematic or could work better?

Their contracts contain illegal auto-renewal clauses that trigger 60 days prior to your existing contract ending, and have no right to cancellation after that point.

What features/services would you like to see in future versions of this product?

Better data quality, ethical management

What specific problems in your company were solved by this product?

None

Are you a current user of this product?

No

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.