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User review of Hotelogix

Great service over the years and there when you need them.

- by oliver miguel

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

have to work less and dont have to be afraid of double bookings anymore

What aspects are problematic or could work better?

nothing

What features/services would you like to see in future versions of this product?

would be good to have detailed video tutorials.

What specific problems in your company were solved by this product?

dont have to design a new frontdesk every year with days and rooms.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

no software

Why did you decide to change it?

makes life easier

Are you satisfied with the change?

yea i am

How did your company implement this product?

in the cloud

How long did it take to set up this product?

less than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It reduces double or over-bookings
  • It enables us to manage guest reservations

PRICING & COSTS

What was the cost of implementing this product?

included

What is your total annual cost for using this product?

45000 INR

Did you get any discount for this product? How much?

hotelrunner included lifetime

FEATURE DETAILS

Main Features

User management
4
very good
Rates management
4
very good
Reservations management
4
very good
Online bookings
4
very good
Check-in and check-out
4
very good
Supplementary hotel services
4
very good
Conference booking and management
4
very good
Financial and business reports
4
very good
Housekeeping management
4
very good
Hotel administration
4
very good
Accounting
4
very good
Guest experience management
4
very good
Integration with online travel agencies
3
ok
Payment processing
3
ok
Wearable integration
3
ok