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Hotelogix Review

Hotelogix
Our score: 8.4 User satisfaction: 98%

What is Hotelogix?

Hotelogix is a property management system that streamlines all critical operations of a hotel seamlessly, from the front desk to point of sale to housekeeping operations, letting the user manage multiple tasks at once. It aims to help both old and emerging hotels by providing them a platform they can use to match the versatility and dynamism of the larger, more resourceful hospitality businesses.

Hotelogix offers above-class technology at an affordable rate, making it easily accessible to hotels that would not have been able to afford it otherwise and empowers them to see faster growth in their revenue and operations.

Overview of Hotelogix Benefits

Hotelogix’s online property management system (PMS) is designed to empower independent property owners in driving their businesses forward. The system takes just a minute to get started and helps users experience the power of cloud instantly, while its simplicity enables staff to free up crucial time to focus on more important tasks. At its core is an innovative front desk interface that acts as a single-point dashboard for controlling all the hotel’s operations. Users can customize it to suit the hotel’s needs and manage multiple tasks at all times.

Hotelogix’s PMS lets staff work in sync with all departments for better workflows and hotel operations. Administrators can assign room cleaning tasks to housekeeping and track any changes to housekeeping status from the front desk or housekeeping console. Services can also be upsold at the hotel restaurant or some other point of sale and the charges will be posted to the front desk directly.

Users can check the hotel’s performance and track its growth through more than 100 available reports generated by the Hotelogix system. The reports can be easily filtered and printed, emailed or downloaded in CSV and other formats for more in-depth analysis. The platform also offers pricing recommendations for up to 90 days and automatic rate through an integrated revenue management solution so the hotel can better maximize those possible revenues.

Hotelogix is an integrated solution for managing hotel operations and also helps to boost up-selling opportunities. It offers a range of useful features for hotel management such as an up-to-the-minute reservation dashboard that is seamlessly connected with Metasearch market, GDS, OTA’s, and direct bookings from your Facebook page and websites. The auto-fill feature for returning guest provides their history and applies special discounts and promo codes.

Hotelogix empowers you to employ flexible pricing plans such as occupancy-based pricing to boost revenue. It enables you to understand guest needs to enhance your services and get repeat business. Plus, you can respond to reviews from multiple online sources and enhance brand value.

The management dashboard displays your important KPIs and helps you make educated decisions on aspects such as revenue/source/market segment analysis, top 5 OTA performance, RevPAR, business-on-books, occupancy, ARR and more. Use the in-built OCR scanner to auto-capture guest info from the scanned document. The centralized report management and guest profiling feature enables you to monitor and manage all your group hotels from a single system.

The above features facilitate benefits such as improved guest experience, enhanced staff productivity, cost cuts, increased sales and profits, comprehensive rate management, fast check-ins, smarter decision-making capabilities, and better control.

Overview of Hotelogix Features

  • Front Desk
  • Housekeeping
  • Unlimited Points of Sale
  • Reports
  • Analytics Dashboard
  • Review Express
  • Web Booking
  • Facebook Booking Engine
  • Unlimited Users
  • Channel Manager Connect
  • GDS Connect

What Problems Will Hotelogix Solve?

Hotelogix helps hotel managers tackle common challenges such as:

  • Room inventory management
  • Manual error
  • Lack of reservation and revenue sources
  • Communication issues
  • Tracking all data
  • Overbooking

Hotelogix Position In Our Categories

Knowing that companies have special business wants, it is practical they steer clear of paying for a one-size-fits-all, “perfect” software product. Nevertheless, it is almost impossible to come across such a software product even among widely used software solutions.
The practicable thing to undertake can be to write down the various vital factors which merit scrutiny like crucial features, price terms, technical skill ability of staff, organizational size, etc. The second step is, you must double down on the product research comprehensively. Browse through these Hotelogix reviews and look into each of the software systems in your shortlist more closely. Such comprehensive product investigation ascertains you keep away from unfit software solutions and buy the one that meets all the benefits your company requires.

Position of Hotelogix in our main categories:

TOP 20

Hotelogix is one of the top 20 Hotel Management Software products

If you are interested in Hotelogix it could also be beneficial to analyze other subcategories of Hotel Management Software gathered in our base of B2B software reviews.

Every company is different, and may need a special Hotel Management Software solution that will be designed for their company size, type of clients and employees and even specific niche they cater to. You should not count on finding an ideal software that will work for every business no matter what their background is. It may be a good idea to read a few Hotelogix Hotel Management Software reviews first and even then you should keep in mind what the solution is supposed to do for your business and your workers. Do you need a simple and intuitive service with only elementary features? Will you really use the complex tools needed by experts and large enterprises? Are there any particular features that are especially useful for the industry you operate in? If you ask yourself these questions it will be much easier to get a reliable app that will match your budget.

How Much Does Hotelogix Cost?

Hotelogix Pricing Plans:

Free Trial

Premium Plan

Starts at $68.99

Enterprise Plan

Starts at $95.99

Multi-property

Contact vendor

Hotelogix offers two different enterprise pricing plans based on the type of property/properties you’re running. Give the details a look, and select the best plan for your hotel:

For independent properties:

Premium Plan – $3.99/room/month (minimum billing $65)

  • Front Desk
  • Housekeeping
  • Unlimited Points of Sale
  • Reports
  • Analytics Dashboard
  • Review Express
  • Web Booking Engine without Payment Gateway
  • Unlimited users

Enterprise Plan – $5.99/room/month (minimum billing $90)

  • Front Desk
  • Housekeeping
  • Unlimited Points of Sale
  • Reports
  • Analytics Dashboard
  • Review Express
  • Web Booking Gateway with Payment Gateway
  • Facebook Booking Engine
  • Unlimited users
  • Channel Manager Connect
  • GDS connect

Multi-property users are invited to contact the company for a quote.

User Satisfaction

Positive Social Media Mentions 53
Negative Social Media Mentions 1

We realize that when you make a decision to buy Hotel Management Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Hotelogix reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Hotelogix. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based

Deployment

  • Cloud Hosted

Language Support

  • English
  • German
  • Spanish
  • French
  • Russian
  • Portugese
  • Turkish

Pricing Model

  • Monthly payment
  • Quote-based

Customer Types

  • Small Business
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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Hotelogix Comparisons

Hotelogix user reviews

Great cloud based PMS system

Read full review >
Omar Khoso Carrera
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.07.2018 Company Size: 1-10 Employees Industry: Hospitality

Very User Friendly System

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.07.2018 Company Size: 11-50 Employees Industry: Hospitality

A powerful all-in-one solution for hotels!

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.06.2018 Company Size: More than 100 Employees Industry: Hospitality

Great service over the years and there when you need them.

Read full review >
oliver miguel
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.06.2018 Company Size: 1-10 Employees Industry: Hospitality

The best system

Read full review >
Mariela katerin solis
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.06.2018 Company Size: 1-10 Employees Industry: Hospitality

What are Hotelogix pricing details?

Hotelogix Pricing Plans:

Free Trial

Premium Plan

Starts at $68.99

Enterprise Plan

Starts at $95.99

Multi-property

Contact vendor

Hotelogix offers two different enterprise pricing plans based on the type of property/properties you’re running. Give the details a look, and select the best plan for your hotel:

For independent properties:

Premium Plan – $3.99/room/month (minimum billing $65)

  • Front Desk
  • Housekeeping
  • Unlimited Points of Sale
  • Reports
  • Analytics Dashboard
  • Review Express
  • Web Booking Engine without Payment Gateway
  • Unlimited users

Enterprise Plan – $5.99/room/month (minimum billing $90)

  • Front Desk
  • Housekeeping
  • Unlimited Points of Sale
  • Reports
  • Analytics Dashboard
  • Review Express
  • Web Booking Gateway with Payment Gateway
  • Facebook Booking Engine
  • Unlimited users
  • Channel Manager Connect
  • GDS connect

Multi-property users are invited to contact the company for a quote.

What integrations are available for Hotelogix?

Hotelogix integrates with the following business systems and applications:

  • Amadeus
  • Galileo
  • Worldspan
  • Sabre
  • Accounting modules – Tally, Xero, and Alif
  • POS and inventory management – ShawMan and POSist
  • EPBX (Electronic Private Box Extension) – Telesoft
  • Comtrol
  • Guestcentric
  • KOT
  • MailChimp
  • Repup
  • SnapShot BI
  • Trip Advisor
  • Triptease

Hotelogix average rating:

Average score
4.4/5 (7 user reviews)
4/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

4/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Dwi  Ari

PROS: All features of Hotelogix are usable, easy to understand and complete for hotel needed besides that the account manager is really helpful, he assist us at the fastest and easiest way

CONS: The online channel mapped, there are some of OTAs could not mapped with the system, especially domestic OTAs in Indonesia

Reviewed 1 year ago

Read full review >

The least favorable review

Anonymous Reviewer

PROS: They set up the system for you but it takes a long time

CONS: Support is very slow to fix any issues, you report an issue they say they will get back to you and can take days, especially on the weekend

Reviewed 1 year ago

Read full review >

More reviews from 7 actual users:

Sort by:

Latest
  • Latest
  • Most useful
  • Most positive
  • Most negative

Great cloud based PMS system

Read full review >
Omar Khoso Carrera
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 18.07.2018 Company Size: 1-10 Employees Industry: Hospitality

PROS: Easy to install and get your hotel up & running and doing a switch over from a previous provider, quick simple.

CONS: Some of the interfaces need to be made easier and based on customer feedback, they are working on them.

What do you think about this review? Great Poor

Very User Friendly System

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 13.07.2018 Company Size: 11-50 Employees Industry: Hospitality

PROS: The 24/7 live support :) We've been using Hotelogix for more than 3 years now. It is very helpful especially to us, Front Office people. Since as we all know most of us work 24 hrs. I mean we cover 24 hrs, and if we encounter problems with the PMS late at night or at critical hours, they are available to help us. And they are very prompt in addressing our concerns. And giving solutions to the problems we have been encountering in the past. And they are cloud based so we could check the system anytime anywhere as long as there is internet connection :)

CONS: none at all

What do you think about this review? Great Poor

A powerful all-in-one solution for hotels!

Read full review >
Anonymous Reviewer
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

5/5

Ease of Use

Published on: 22.06.2018 Company Size: More than 100 Employees Industry: Hospitality

PROS: It runs on cloud so I can access this anytime anywhere. And since it runs on cloud it allows me to distribute online thru a 2 way integration. It is very easy to manage allotment and dynamic price in one platform. System has a slick UI and a very strong reservations management feature for guest profiling, task management, and rooms controlling. Reporting is so complex its powerful yet is very easy to understand. It's an all in one solution for Small to Medium Hotels.

CONS: Tho the system has a built in POS for small restaurants, a built in meetings and catering services will be awesome.

What do you think about this review? Great Poor

Great service over the years and there when you need them.

Read full review >
oliver miguel
4/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

3/5

Ease of Use

Published on: 20.06.2018 Company Size: 1-10 Employees Industry: Hospitality

PROS: have to work less and dont have to be afraid of double bookings anymore

CONS: nothing

What do you think about this review? Great Poor

The best system

Read full review >
Mariela katerin solis
5/5

Overall Impression

4/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.06.2018 Company Size: 1-10 Employees Industry: Hospitality

PROS: The system is very useful and the support department is awesome .

CONS: Everything seems to be working well in the system and its very easy aswell.

What do you think about this review? Great Poor

Simple and Easy

Read full review >
Dwi  Ari
5/5

Overall Impression

5/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 19.06.2018 Company Size: 1-10 Employees Industry: Hospitality

PROS: All features of Hotelogix are usable, easy to understand and complete for hotel needed besides that the account manager is really helpful, he assist us at the fastest and easiest way

CONS: The online channel mapped, there are some of OTAs could not mapped with the system, especially domestic OTAs in Indonesia

What do you think about this review? Great Poor

Terrible support

Read full review >
Anonymous Reviewer
1/5

Overall Impression

1/5

Customer Support

1/5

Value for Money

1/5

Ease of Use

Published on: 18.06.2018 Company Size: 11-50 Employees Industry: Hospitality

PROS: They set up the system for you but it takes a long time

CONS: Support is very slow to fix any issues, you report an issue they say they will get back to you and can take days, especially on the weekend

Vendor reply

It is unfortunate to know your experience with Hotelogix support team has not been positive, we have noted your feedback and keen to meet your expectations on support. Regarding accounting, please be rest assured that our Accounts team has a set process in place to ensure a proper protocol is followed for minimal friction, in line with client’s best interest. The monthly bills are payable within specified timelines. The system continues to remind our customer for the overdue payments to avoid disruption of services. Unfortunately, your account was automatically blocked for non-payment. It was immediately restored when we got your mail. Though, it was a weekend, our support team was proactive in getting the service back on. Total Customer Satisfaction is, and will remain our Prime Priority!

What do you think about this review? Great Poor
Reviewed By Jenny Chang
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