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User review of Hotelogix

Simple and Easy

- by Dwi Ari

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

All features of Hotelogix are usable, easy to understand and complete for hotel needed
besides that the account manager is really helpful, he assist us at the fastest and easiest way

What aspects are problematic or could work better?

The online channel mapped, there are some of OTAs could not mapped with the system, especially domestic OTAs in Indonesia

What features/services would you like to see in future versions of this product?

It would be great if you could add a feature where the accounting could work here (creating expenses, lost and profit, etc) as well

What specific problems in your company were solved by this product?

We are looking for a hotel management system which contain all features we need like frontdesk, POS, and Housekeeping, daily report and also the channel manager in simple form and easy to access

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

What software did you use before?

Siteminder

Why did you decide to change it?

Hotelogix has better features

Are you satisfied with the change?

yes

How did your company implement this product?

in the cloud

How long did it take to set up this product?

more than 1 month

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

both B2B & B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It provides us real-time business controls

FEATURE DETAILS

Main Features

User management
4
very good
Rates management
4
very good
Reservations management
5
amazing
Online bookings
4
very good
Check-in and check-out
4
very good
Supplementary hotel services
4
very good
Conference booking and management
4
very good
Financial and business reports
4
very good
Housekeeping management
4
very good
Hotel administration
4
very good
Accounting
4
very good
Guest experience management
4
very good
Integration with online travel agencies
3
ok
Payment processing
4
very good
Reviews management
4
very good
Wearable integration
4
very good