User review
of Hotelogix
Very User Friendly System
-
by Anonymous Reviewer
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
The 24/7 live support :) We've been using Hotelogix for more than 3 years now. It is very helpful especially to us, Front Office people. Since as we all know most of us work 24 hrs. I mean we cover 24 hrs, and if we encounter problems with the PMS late at night or at critical hours, they are available to help us. And they are very prompt in addressing our concerns. And giving solutions to the problems we have been encountering in the past. And they are cloud based so we could check the system anytime anywhere as long as there is internet connection :)
What aspects are problematic or could work better?
none at all
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Hospitality
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 month
How many people in your company actively use this product?
most employees
What is the primary use of this product in your company?
mostly B2B
EFFECT ON BUSINESS GOALS:
How did using this product affect your business goals?
- It provides us real-time business controls
- It helps us to centralize rate control
- It reduces double or over-bookings
- It enables us to manage guest reservations
- It helps to boost our productivity and sales
FEATURE DETAILS
Main Features
User management amazing
5
Rates management amazing
5
Reservations management amazing
5
Online bookings amazing
5
Check-in and check-out amazing
5
