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User review of Hotjar

A useful tool for monitoring user behavior.

- by Lucy

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I love how smple this software is from the get-go. It's so easy to carry out so you can immediately start with an analysis on how users make use of your site.

What aspects are problematic or could work better?

One downer with Hotjob is that I easily get lost in the filter options. I have a hard time trying to bring back the old site recording so I can get rid of them and replace them with new ones.

What specific problems in your company were solved by this product?

We began using this software to find out which sections within our site was receiving the most engagement. It certainly proved its importanceo on that aspect. We also saw a wide range of bonus capabilities such as form fill progress trackng and polling.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.