What are the best aspects of this product?
Hotjar did me a great deal by cutting down my subscriptions. With their visitor recordings, heatmpas, and survey widgets, I have a platform at my disposal with three essential features that's simple to use.
What aspects are problematic or could work better?
If you're asking me to spend a lot or even think about paying for a bunch of features with this software --- then you're dead wrong. I pay nothing and I get a ton of features with Hotjar. What's not to not like?
What specific problems in your company were solved by this product?
It offered us a platform for user feedback and an all-in-one site analytics. We can deploy this software to a site in as little as a few minutes and immediately acquire visitor and heatmap recordings to get a concise idea on how users navigate the site. This helps us in improving user experience.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
What is your industry?
Marketing and Advertising
How many people in your company actively use this product?
How long is your contract with the vendor?