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User review of HubSpot CRM

Hubspot helped us to increase number of visitors

- by Maggie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

HubSpot offers clear and understandable tools and features and it is extremely easy to use. You can always ask its support team for assistance or you can find online trainings in order to figure out how to use this tool. It offers great marketing solutions and lot of resources for best practice. It allows you to focus on creating more professional content without worrying about tech details of website management process.

What aspects are problematic or could work better?

In my opinion some areas of reporting fatures are more comprehensive than others, but on the other side, they constantly provide new updates and work on product’s improvement.

Are you a current user of this product?

Yes

Vendor Reply

Here’s how the company that owns HubSpot CRM replied to this user review:

Hi Maggie!


Thank you for nice review, I'm glad to hear that you have been so happy with HubSpot!


As far as room for improvement - I would love to hear more about which features of the reporting tool are not as comprehensive as you'd like. The reporting tool is constantly evolving and expanding and we hope to make it as useful as possible!


Feel free to send any further details you have to carl@hubspot.com and I'd be more than happy to continue the conversation over there.


Thank you again for the review!


USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Information Technology

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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