Price
$50


What is HubSpot CRM?
HubSpot CRM is one of the leading CRM apps currently available on the market and a winner of our Expert’s Choice Award for 2017.
Free and simple, HubSpot CRM is built to be a platform that allows sales teams to get started quickly without making much of a change in their existing workflow. It is a solution ideal for companies that are still starting to recognize the value of CRM and want to try it out or for enterprises that are not using their existing CRM systems to their fullest potential.
HubSpot CRM is a smart and easy option that carries all the necessary basic features but without the often confusing complexity many other CRM platforms have. Beginners and mid-market companies will also appreciate the fact that HubSpot CRM is currently a certified, premier Google partner, and is a solution that suits well all niches and industries.
HubSpot will help you easily create beautiful contact and company profiles, as it can neatly organize every single detail from your customers’ communication with you. It effectively assigns and tracks your deals, controls the performance of your agents, and offers a single, detailed dashboard where all team members can keep track of the company’s activities. If you are already a HubsSpot Sales user you can also use HubSpot CRM for more effective inbound sales.
At the same time, HubSpot is one of the best-integrated CRM platforms on the market and no other free CRM solution can offer the same level of integration. Some of the popular apps it integrates with are Microsoft Dynamics, Salesforce, Zapier, Shopify and many other tools.
Interested users can also take a look at HubSpot Marketing – an advanced system from the HubSpot suite that will align their CRM and marketing efforts in the service of improved traffic and conversion rates. The system helps develop successful lead generation strategies, primarily by enabling users to optimize their website content and distribute it among the right influencers and audiences.
Overview of HubSpot CRM Benefits
It’s free and available to you regardless of budget
What makes HubSpot CRM a better solution than most CRMs today? First of all, it’s available completely for free. Any business, regardless of budget, can use HubSpot CRM at no cost and integrate it with just as many business systems and applications as necessary.
You can link it to all locations of your sales processes
The first and most important advantage of HubSpot CRM is that you can link it to all places and locations where your modernized sales processes are taking place, including your websites, email service providers, social media profiles, phone calls, and more.
It’s a flexible and powerful solution
HubSpot CRM will help you close more deals with less work involved, because it organizes and tracks each aspect of your sales pipeline, and helps you grow it and develop in the right direction. The data insights it provides are simply unparalleled, and will certainly help your agents save time they usually spend on research. You can enjoy as much as 1,000,000 contacts and users, and unlimited storage, all available for free. Unlike what you’d normally expect from a free software system, HubSpot actually responds to effectiveness criteria even better than a variety of paid tools. On top of that, it is also flexible enough to meet the needs of individuals, B2B and B2C businesses, those operating in retail, accounting, real estate, construction, or any other industry.
It blends easily with all your ongoing sales processes
Once installed, HubSpot CRM will run in the background of all tools you are already using, and you will be able to trigger it whenever you need it. The list of available integrations is very long, and includes products such as Pipedrive CRM, SugarCRM, Bigcommerce, Gravity Forms, Base CRM, Google Chrome, Google Dynamics, Snapengage, Dropbox, and many more (see the integrations tab above for a full list). Basically, HubSpot is applicable in any software ecosystem, and blends easily in all processes and operations instead of asking you to modify those to its benefit.
Intuitive interface and lead importing
As our experts like to call it, HubSpot CRM is a restless and powerful automation system, which will eventually help businesses close deals faster and cut the time they are spending on arranging customer documentation. It also offers some of the most powerful data enrichment functionalities, thanks to which you can import leads from your emails with a single click. Another way in which HubSpot CRM perfects the art of efficient customer relationship management is with fast leads backlog, and the intuitive interface that doesn’t require any training or complex installations to master.
Overview of HubSpot CRM Features
- Customize views
- Deal and Task Board
- Hubspot Marketing Synchronization
- Drag and Drop Communicator
- Email Integration
- Phone Integration
- Website Integration
- Enrichment
- Social Media
- Company Database
- Website Visitors
- Email Connections
- Sidekick Integration
- CRM Details
- Templates, Tracking, and Scheduling
Useful HubSpot CRM Resources
- CRM Software: 5 Main Benefits To Your Business
- Salesforce CRM Alternatives: Comparison of Top 2017 CRM Software Products
- 12 Infusionsoft Alternatives You Should Consider in 2017
- How Much Does Hubspot CRM Cost? Is It Really For Free?
- HubSpot.com Get Free CRM for Your Business
- HubSpot CRM vs Pipedrive, Salesforce CRM, Infusionsoft and More
- Salesforce vs. Zoho, HubSpot, SAP, Microsoft Dynamics and More
- Best Free CRM Software Software to Consider in 2017
- Pipedrive vs Salesforce, Hubspot, Base and Freshsales
- Top 10 HubSpot Alternatives: Other Popular CRM Solutions
- Top 10 Alternatives to Salesforce CRM: Popular CRM Software Solutions
- Top 10 Alternatives to Pipedrive: Leading CRM Applications
HubSpot CRM Position In Our Categories
Position of HubSpot CRM in our main categories:

HubSpot CRM is top 1 CRM Software product
HubSpot CRM is also listed in the following subcategories:
Category: | Position: |
---|---|
Online CRM Software | #1 |
Social CRM Software | #1 |
Each enterprise has different needs and requires an application that can be customized for their size, type of workers and customers, and the particular industry they are in. For these reasons, no platform can offer perfect features out-of-the-box. When you search a software product, first be sure what you want it for. Read some HubSpot CRM reviews and ask yourself do you desire basic features or do you want advanced tools? Are there any industry-specific functionalities that you are looking for? Find the answers to these questions to aid your search. There are multiple elements that you need to consider and these include your budget, particular business requirements, your organization size, integration requirements etc. Take your time, try out a few free trials, and finally choose the app that offers all that you want to improve your organization competence and productivity.
How Much Does HubSpot CRM Cost?
HubSpot CRM Pricing Plans:
Free
- Lead analytics dashboard
- Lead flows
- Collected forms
- Contact activity
- Contact management
- Contact & company insights
Starter – $50/month
- All Free features, plus:
- HubSpot branding removed
- Custom form fields
- Phone & email support
Basic – Starting at $200/month (billed annually)
- All Starter features, plus:
- Blog & content creation tools
- SEO & content strategy
- Mobile optimization
- Social media
- Email marketing
- Calls-to-action
- Landing pages
- Analytics dashboards
- Standard SSL certificate
- Subdomain availability
- Limited to 3,000 website sessions/month
Professional – Starting at $800/month (billed annually)
- All Basic features, plus:
- Marketing automation
- Goal-based nurturing
- Salesforce integration
- Smart content
- Attribution reporting
- User roles
- A/B testing
- Comes with unlimited website sessions
Enterprise – Starting at $2,400/month (billed annually)
- Custom revenue reporting
- Custom event reporting
- Custom event triggers
- Predictive lead scoring
- Contacts reporting
- Company reporting
- Event-based segmentation
- Comes with unlimited website sessions
User Satisfaction
We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HubSpot CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HubSpot CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.
POSITIVE SOCIAL MENTIONS | 107 |
NEGATIVE SOCIAL MENTIONS | 1 |
Video
Technical details
- Windows
- Android
- iPhone/iPad
- Mac
- Web-based
- Windows Mobile
- English
- Free
- Small Business
- Large Enterprises
- Medium Business
- Cloud Hosted
What Support Does This Vendor Offer?
- PHONE NO.
- LIVE SUPPORT
- TRAINING
- TICKETS
Popular HubSpot CRM Alternatives
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HubSpot CRM User Reviews


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What are HubSpot CRM pricing details?
HubSpot CRM Pricing Plans:
Free
- Lead analytics dashboard
- Lead flows
- Collected forms
- Contact activity
- Contact management
- Contact & company insights
Starter – $50/month
- All Free features, plus:
- HubSpot branding removed
- Custom form fields
- Phone & email support
Basic – Starting at $200/month (billed annually)
- All Starter features, plus:
- Blog & content creation tools
- SEO & content strategy
- Mobile optimization
- Social media
- Email marketing
- Calls-to-action
- Landing pages
- Analytics dashboards
- Standard SSL certificate
- Subdomain availability
- Limited to 3,000 website sessions/month
Professional – Starting at $800/month (billed annually)
- All Basic features, plus:
- Marketing automation
- Goal-based nurturing
- Salesforce integration
- Smart content
- Attribution reporting
- User roles
- A/B testing
- Comes with unlimited website sessions
Enterprise – Starting at $2,400/month (billed annually)
- Custom revenue reporting
- Custom event reporting
- Custom event triggers
- Predictive lead scoring
- Contacts reporting
- Company reporting
- Event-based segmentation
- Comes with unlimited website sessions
What integrations are available for HubSpot CRM?
HubSpot supports integrations with the following business systems and applications:
- GoToWebinar
- Salesforce
- Instapaper
- Magento
- Zapier
- Wistia
- LeadPages
- SurveyMonkey
- Shopify
- Brightinfo
- Invoca
- SlideShare
- Eventbrite
- WordPress
- Google Chrome
- Google Drive
- DropBox
- Sidekick
- Base CRM
- Pipedrive CRM
- Bigcommerce
- Snapengage
- Gravity Forms
- DataHero
- Wufoo Forms
- Uberflip
- Netsuite
- Zoho CRM
- SugarCRM
- ReadyTalk
- GoChime
- Zerys
- Scripted
- Microsoft Dynamics
- Membrain
- RelateIQ
- Perfect Audience
- HelloSign
- Appcues
- Infer
User reviews
User reviews in total: 10
Average Rating:
user
Hi Maggie!
Thank you for nice review, I'm glad to hear that you have been so happy with HubSpot!
As far as room for improvement - I would love to hear more about which features of the reporting tool are not as comprehensive as you'd like. The reporting tool is constantly evolving and expanding and we hope to make it as useful as possible!
Feel free to send any further details you have to carl@hubspot.com and I'd be more than happy to continue the conversation over there.
Thank you again for the review!
user
Hello Mario!
Thank you so much for your review! I'm glad to hear you have been so happy with the HubSpot platform - it sounds like you are really taking advantage of all the tools it offers.
As far as room for improvement - I would love to hear more about your suggestions for social media sharing and adding or deleting contacts from smart lists.
For social media sharing, what kind of further tools or abilities are you hoping to see? Are there certain social media platforms you would like to see integrated with HubSpot?
And as for adding or removing contacts from smart lists - are you referring to the fact that you cannot manually add/remove contacts from smart lists if they don't/do fit the smart criteria. One way to get around this is to create additional static inclusion or exclusion lists following the instructions laid out on the knowledge doc below. You can then adjust the criterion of the original smart list to include or not include contacts that are on this static list. https://knowledge.hubspot.com/articles/kcs_article/lists/how-do-i-add-contacts-on-a-static-list-to-a-smart-list
I would love to hear more about your suggestions, feel free to continue the conversation with me at carl@hubspot.com
Thank you again for taking the time to write this review!
user
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user
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The most favorable review
Maggie
2 months ago
Pros: HubSpot offers clear and understandable tools and features and it is extremely easy to use. You can always ask its support team for assistance or you can find online trainings in order to figure out how to use this tool. It offers great marketing solutions and lot of resources for best practice. It allows you to focus on creating more professional content without worrying about tech details of website management process.
Cons: In my opinion some areas of reporting fatures are more comprehensive than others, but on the other side, they constantly provide new updates and work on product’s improvement.
The least favorable review
Jim Beran
4 months ago
Pros: As a Director of Sales and Marketing I’m reluctant to write bad reviews, as I know how hard our employees work to “Delight” our customers. However, I am at a cross roads with how much time, effort financial resources we have devoted to HubSpot CRM. That bringing this matter to the public realm is our last resort in hoping to get a resolution to the issues we have experience with HubSpot’s CRM Customer Service & Developers.Brief background; we’ve used the HubSpot Inbound Marketing platform for the past 4 years via our reseller team which has been great, we are very pleased. 90 days ago, we made the commitment to switch CRM’s and migrate over 7000 contacts to the HubSpot CRM. It’s an understatement when I say HubSpot’s CRM customer service and developers are horrific!
Cons: Our experience is they either point you to a learning academy link or if they can’t fix by reading the script they escalate to a specialist, who then will eventually send you to a link or tell you that it simply can’t be done. Our favorite is when they tell you that what you are asking for is a “good idea” and to please go to the HubSpot community and submit your idea to see if it gets enough likes for a developer to take a look at. Our biggest problem and the number one reason for this bad review of HubSpot CRM is the email integration. This is a major selling point of the system that we were excited about, but has become our number one source of irritation.First, HubSpot only offers 3 ways of email integration: Gmail, Office 365, and imap. We were glad to see the imap integration, since our company has an exchange server, but this is where it goes down hill fast. We like many companies in the modern cyber world have different credentials for imap and smtp, so the integration will not work. We tried to resolve this with our IT service provider and their developers, as our IT Team felt they had a simple solution that could actually help HubSpot with other customers, but were told that’s not how it works. So, our options are to go with Gmail Alias (Not Happening), Lower our security (Not Happening) or finally take our company to Office 365(Maybe, because we really need the email integration to work). We would prefer a solution be provided by HubSpot. But HubSpot basically comes across as authoritarian, simply this is it take it or leave. For a company the boast they have upwards of 40K clients, we certainly can’t be the only HubSpot client that has this issue. Caveat emptor, do your homework regarding HubSpot’s CRM customer service/developers and their lack of concern, flexibility and arrogance. Our email issue is over 60 days old with the following service tickets opened and closed with no resolve; 757847, 789815, 795384, 851058.