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User review
of HubSpot Smart CRM
Hubspot offers great integrations and features, I highly recommend it
-
by Mario
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
I needed a tool that would help me to improve marketing strategies and to integrate various aspects of the job into one comprehensive platform. We use Hubspot for 6 months and we are still learning new features and tools. It has great integration with Salesforce which helps us to build omni-channel strategies. It offers blogs, emails, landing pages, newsletters to smart list and lot of other tools.
What aspects are problematic or could work better?
They could add new options for social media sharing and options to add or delete contacts into smart lists.
Are you a current user of this product?
Yes
Vendor Reply
Here’s how the company that owns HubSpot Smart CRM replied to this user review:
Hello Mario!
Thank you so much for your review! I'm glad to hear you have been so happy with the HubSpot platform - it sounds like you are really taking advantage of all the tools it offers.
As far as room for improvement - I would love to hear more about your suggestions for social media sharing and adding or deleting contacts from smart lists.
For social media sharing, what kind of further tools or abilities are you hoping to see? Are there certain social media platforms you would like to see integrated with HubSpot?
And as for adding or removing contacts from smart lists - are you referring to the fact that you cannot manually add/remove contacts from smart lists if they don't/do fit the smart criteria. One way to get around this is to create additional static inclusion or exclusion lists following the instructions laid out on the knowledge doc below. You can then adjust the criterion of the original smart list to include or not include contacts that are on this static list. https://knowledge.hubspot.com/articles/kcs_article/lists/how-do-i-add-contacts-on-a-static-list-to-a-smart-list
I would love to hear more about your suggestions, feel free to continue the conversation with me at carl@hubspot.com
Thank you again for taking the time to write this review!
USER DETAILS
What is your role with this product?
- I use it myself
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Information Technology
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
several employees
PRICING & COSTS
How long is your contract with the vendor?
Less than 1 year
