Great product

What are the best aspects of this product?

Hubspot offers powerful inbound marketing solutions, and now it’s a part of the CRM realm. It provides great integrations that helps you to track your leads and to generate your efforts via Hubspot Marketing so you can see the transition of the leads into Hubspot sales. I love the connection between both Hubspot sales and Hubspot Marketing. We can easily engage our leads with powerful campaigns and to send them some personalized messages via its templates.

What aspects are problematic or could work better?

I don’t like the limitations on the reporting and analytics, such as inability to track the response rates and log calls. Some CRM software provide more functionality for filtering leads and sending emails.

What specific problems in your company were solved by this product?

We offer an e-commerce solution for enterprise clients and we love the ability to interact with our leads via emails, and via social networks. Combining both Hubspot software we are able to track all of these activities.

Are you a current user of this product?

Yes