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HubSpot Sales Review

HubSpot Sales
Our score: 9.8 User satisfaction: 98%

What is HubSpot Sales?

HubSpot Sales is a smart eCommerce system that helps you sell more in less time, and build and automate sales processes that are specific for your business. In won our Best Sales Software Award for 2019.

Designed to meet the needs of various teams and industries, HubSpot Sales is very flexible and easy to customize, and even offers a free startup package for first-time users. Following the good reputation of other HubSpot products, this sales bundle is code-free and simple enough to be used even by inexperienced agents.

HubSpot Sales automates all sales-related operations, and saves valuable time at every stage of the funnel. You can use it to automate reminders and follow-up emails without being impersonal, and turn the most repetitive among them into standardized templates you could later use to measure the effects of your performance. Follow up is timely and relevant, as you will immediately be notified whenever a customer opens an email.

Another thing that makes HubSpot Sales an attractive on-budget alternative is it being a completely paperless sales pipeline system. You can connect it to your local and online databases in several different ways, and have all data displayed on a dynamic dashboard you can access from any device. The same dashboard tracks critical and records critical metrics concerning your customers’ behavior, which can be of great use when connecting this system to HubSpot’s inbound marketing tool. The tracking history for each contact will be available any time to ensure you can pull off accurate and detailed report, be those based on the system’s standard templates, or custom-created to meet you specific needs.

HubSpot Sales should also be shortlisted because of its affordable pricing scheme, which even includes a free plan for small businesses and startup companies. Switching to a paid plan will also be painless, as there is a single plan that costs $50/user/month, and which covers the full suite of advanced sales and marketing features.

What is also good to know is that HubSpot Sales is a member of large and well-known productivity software family, and you can purchase it either independently or within a CRM + Marketing Growth Stack. Note that the company’s CRM solution is available for free.

Overview of HubSpot Sales Benefits

Why choose HubSpot Sales? The reliable pipeline management solution comes with an array of out-of-the-box benefits and a proven reputation of boosting revenue faster than traditional solutions do. Let’s check them out:

A no-brainer interface

The complexity of managing a robust sales pipeline often results in creating unproductive systems that require hours of training. In its attempt to suit the needs of small and developing businesses, HubSpot Sales came up with a modern and very intuitive navigation, and users take almost no time at all to learn how to work with it. Besides, the system is hosted in cloud, and imposes no complex setups and expensive installation fees.

Automated and personalized outreach

HubSpot Sales can help your agents close more deals and will boost your revenue in a significantly less time compared to traditional sales software. You can easily automate outreach, and queue up a sequence of personalized emails without risking to communicate with leads in an impersonal way. All due reminders are delivered automatically, including those sent to you whenever a prospect performs the desired action (opens an email, clicks on a link, and so on).

Customer relationships that last

With HubSpot sales, you can create your own personalized email templates, and use the most repetitive among them to measure performance. The system makes it possible to add meeting links to each email, so that your customers wouldn’t miss your calls or fail to open your emails, but rather contact you in a time that is most suitable for them.

Flawless follow-ups

HubSpot Sales gives you the possibility to keep a close eye on your customers’ behavior. Once all data is entered in the system, you start receiving notifications each time your prospects open their emails, or once they’ve clicked on a link or an attachment. The system will also score them on your behalf, and make sure the hottest leads are kept in the loop.

Paperless pipeline management

HubSpot Sales also eliminates manual data entry, and does so in several handy ways. You can import your contact bases and have them displayed on your dynamic dashboard, or have critical metrics such as location, contact info, and clicks logged automatically whenever a customer opens an email. If you’re also using HubSpot’s inbound marketing suite, you can also ask visitors to fill a specific contact form, and focus on what is genuinely important for them – closing deals.

Brings leads your way

HubSpot Sales will not only help you manage existent deals, but also drive interest your way. You will have the clear picture of where to promote your products/services, and who’d be most interested in them. This information derives from monitoring who’s visiting and what they’re looking for, so that no prospective buyer would slide through the cracks.

Member of a reputed productivity family

Last, but not least, HubSpot Sales is well synced with HubSpot CRM to help you track your sales pipeline, including ongoing, won, and lost deals, and to compare the performance of different agents to reward the best ones. You can also get it in conjunction with HubSpot Marketing, and manage all of your sales and promotion activities from a single account. With features such as these, an affordable pricing scheme, and reliable customer support, HubSpot Sales is definitely a smart investment for every company, be that you’re purchasing it independently, or as part of the company’s Growth Stack.

Well-integrated system

HubSpot Sales blends easily in any software ecosystem, right because it is integrated with a variety of corporate tools and productivity tools. Other than the leading HubSpot products, you can use Sales in synergy with all Microsoft apps; popular CRMs such as Base, Sugar, NetSuite, or Zoho; reliable eCommerce apps and marketplaces, sales management tools, and many more. Note that connectivity may depend on the plan you’ve subscribed for.

Reliable support

Another reason for businesses worldwide to choose HubSpot for their sales needs is in-time support. The reliable team of sales professionals will always be there to assist you in need, and you can contact them via phone, email, or live chat. The vendor also offers plenty of guides and training materials, and prides itself with a large user community where you can ask for help or share your experience.

Overview of HubSpot Sales Features

  • Sales Automation
  • Lead Management
  • Contacts
  • Pipeline Management
  • Inbox Profiles
  • Email Marketing
  • Email Templates
  • Documents
  • Calling
  • Sequences
  • Prospects
  • Meetings
  • Custom Reports & Report Templates
  • Visitor Tracking
  • Dashboards
  • Integrations

Awards & Quality Certificates

An award given to products our B2B experts find especially valuable for companies

HubSpot Sales Position In Our Categories

Since businesses have their own business wants, it is wise that they avoid adopting an all-in-one, ideal software system. At any rate, it would be hard to stumble on such an app even among recognizable software products. The efficient step to do should be to tabulate the various significant aspects that necessitate consideration such as important features, price terms, skill aptitude of staff, company size, etc. After which, you must perform the research comprehensively. Read some HubSpot Sales analyses and look into each of the software systems in your shortlist more closely. Such all-encompassing research ensure you avoid poorly fit apps and select the system which has all the benefits you require company requires to realize efficiency.

Position of HubSpot Sales in our main categories:

TOP 1

HubSpot Sales is top 1 Sales Software product

HubSpot Sales is also listed in the following subcategories:

Organizations have diverse needs and requirements and no software application can be perfect in such a situation. It is pointless to try to find an ideal off-the-shelf software product that meets all your business requirements. The smart thing to do would be to adapt the application for your specific needs, employee skill levels, finances, and other elements. For these reasons, do not rush and pay for well-publicized leading applications. Though these may be widely used, they may not be the ideal fit for your unique needs. Do your groundwork, look into each short-listed system in detail, read a few HubSpot Sales Sales Software reviews, speak to the seller for explanations, and finally select the product that provides what you require.

How Much Does HubSpot Sales Cost?

HubSpot Sales Pricing Plans:

Free Trial

Free

Free

Starter

$50/user/month

Professional

$400/month

HubSpot Sales offers three enterprise pricing plans, and a variety of paid add-ons used to extend its functionality. Here are the details:

Free

  • Gmail & Outlook integration
  • HubSpot CRM integration
  • HubSpot API
  • Email scheduling
  • Email open notifications
  • Limited email tracking history
  • Limited email templates
  • Limited documents
  • Limited calling

Starter – $50/user/month

  • 1 User
  • Gmail & Outlook integration
  • HubSpot CRM integration
  • HubSpot API
  • Email scheduling
  • Email open notifications
  • Email click notifications
  • Email tracking history
  • Email templates
  • Documents
  • Calling
  • Sequences
  • Prospects
  • Meetings

Professional$400/month

  • 5 Users
  • Gmail and Outlook integration
  • Contact management
  • Contact & company insights
  • Companies
  • Deals
  • Tasks
  • Email scheduling
  • Prospects
  • Live chat
  • Email sequences
  • Phone & Email support
  • Team
  • Multiple deal pipelines
  • Sales automation
  • Predictive lead scoring
  • Required fields
  • Products
  • Smart send times
  • Smart notifications
  • Salesforce integration

User Satisfaction

Positive Social Media Mentions 63
Negative Social Media Mentions 1

We realize that when you make a decision to buy Sales Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and HubSpot Sales reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with HubSpot Sales. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

Video

Technical details

Devices Supported

  • Windows
  • Linux
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
  • Windows Mobile

Deployment

  • Cloud Hosted
  • Open API

Language Support

  • English

Pricing Model

  • Free
  • Monthly payment

Customer Types

  • Small Business
  • Large Enterprises
  • Medium Business

What Support Does This Vendor Offer?

  • email
  • phone
  • live support
  • training
  • tickets

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HubSpot Sales Comparisons

HubSpot Sales user reviews

HubSpot has great scheduling feature

Read full review >
Doug
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.09.2019 Company Size: 11-50 Employees Industry: Marketing and Advertising

Great solution suitable for small size businesses

Read full review >
Georgia
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.09.2019 Company Size: 1-10 Employees Industry: Internet

HubSpot Sales has lot of potential

Read full review >
Josh
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

Great solution for sales departments

Read full review >
Lois
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

Easy to use and helpful tool for small businesses

Read full review >
Brett
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2018 Company Size: 1-10 Employees Industry: Construction

What are HubSpot Sales pricing details?

HubSpot Sales Pricing Plans:

Free Trial

Free

Free

Starter

$50/user/month

Professional

$400/month

HubSpot Sales offers three enterprise pricing plans, and a variety of paid add-ons used to extend its functionality. Here are the details:

Free

  • Gmail & Outlook integration
  • HubSpot CRM integration
  • HubSpot API
  • Email scheduling
  • Email open notifications
  • Limited email tracking history
  • Limited email templates
  • Limited documents
  • Limited calling

Starter – $50/user/month

  • 1 User
  • Gmail & Outlook integration
  • HubSpot CRM integration
  • HubSpot API
  • Email scheduling
  • Email open notifications
  • Email click notifications
  • Email tracking history
  • Email templates
  • Documents
  • Calling
  • Sequences
  • Prospects
  • Meetings

Professional$400/month

  • 5 Users
  • Gmail and Outlook integration
  • Contact management
  • Contact & company insights
  • Companies
  • Deals
  • Tasks
  • Email scheduling
  • Prospects
  • Live chat
  • Email sequences
  • Phone & Email support
  • Team
  • Multiple deal pipelines
  • Sales automation
  • Predictive lead scoring
  • Required fields
  • Products
  • Smart send times
  • Smart notifications
  • Salesforce integration

What integrations are available for HubSpot Sales?

HubSpot Sales integrates with the following business systems and applications:

  • Gmail
  • Google Drive
  • Microsoft Outlook
  • Wordpress
  • SurveyMonkey
  • BigCommerce
  • SugarCRM
  • Shopify
  • FreshBooks
  • Zendesk
  • NetSuite
  • Base CRM
  • Zoho CRM
  • GoToWebinar
  • Dropbox
  • Microsoft Dynamics CRM
  • Salesforce Sales Cloud
  • Pipedrive
  • Membrain
  • Teamwork Projects
  • Zendesk chat
  • Wufoo
  • Unbounce
  • Magento
  • Wistia
  • PandaDoc
  • Gravityforms
  • Eventbrite
  • SlideShare
  • Pocket
  • Uberflip
  • Invoca
  • Leadpages
  • Sidekick
  • WorkflowMax
  • SalesforceIQ
  • HelloSign

HubSpot Sales average rating:

Average score
5/5 (30 user reviews)
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Write your own review of this product

ADD A REVIEW

The most favorable review

Mitchell

PROS: We have small business and we cover two counties and most of our billing and contracts are on-line, and this tool lets me know whether the documents I send are arrived or not. I don’t have to worry about lost emails anymore, whenever the email is opened I receive notification about it. It saves lot of time and it reduced the need of phone call.

CONS: There is nothing that I can think of.

Reviewed 2 years ago

Read full review >

The least favorable review

Josh

PROS: The concept is excellent! Though we don’t use it to its fullest (due to the fact that we still use SalesForce), I must admit that I like the interface and some of its features. Specifically, it allows you to observe website activity under potential clients, having the ability to toggle backwards and forwards from my Marketing Dashboard to the Sales component, there is even an option to include the "Meetings Expert" module, as well as the ability to create process. I've considered the Hubspot Sales course and assume that it is superb with high quality information, according to Sales Veterans this software is easy to easy to use.

CONS: It looks like this software tries to compete with SalesForce as CRM, but I don’t think this will happen. It would be great if the software could provide more data on unknown visitors to the site.

Reviewed 4 months ago

Read full review >

More reviews from 30 actual users:

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Latest
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  • Most positive
  • Most negative

HubSpot has great scheduling feature

Read full review >
Doug
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 14.09.2019 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Hubspot provides great email tracking features. For me as salesman it is very important to know whether my mails are being opened or not. I like that I can schedule the emails, and this is very useful when you are dealing with lot of prospecting emails. I tried other email scheduling solutions but this tool with its great UI does the job.

CONS: They could improve the Email Scheduling feature. I’d like to adjust the scheduled time into the dashboard without removing the email from queue and to add it back over again.

What do you think about this review? Great Poor

Great solution suitable for small size businesses

Read full review >
Georgia
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 12.09.2019 Company Size: 1-10 Employees Industry: Internet

PROS: This is one of the best tool in the market today, it is wonderful and powerful CRM solution. It allows us to customize it so it can meet our needs. It offers great set of features and even the exports are clear and readable. The price is affordable and it is great too for small companies, calls, and log activities.

CONS: They could release some updates for interconnecting contracts and companies to export. I’d like to add tech suggestions and to tell about the problem.

What do you think about this review? Great Poor

HubSpot Sales has lot of potential

Read full review >
Josh
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 11.09.2019 Company Size: More than 100 Employees Industry: Information Technology and Services

PROS: The concept is excellent! Though we don’t use it to its fullest (due to the fact that we still use SalesForce), I must admit that I like the interface and some of its features. Specifically, it allows you to observe website activity under potential clients, having the ability to toggle backwards and forwards from my Marketing Dashboard to the Sales component, there is even an option to include the "Meetings Expert" module, as well as the ability to create process. I've considered the Hubspot Sales course and assume that it is superb with high quality information, according to Sales Veterans this software is easy to easy to use.

CONS: It looks like this software tries to compete with SalesForce as CRM, but I don’t think this will happen. It would be great if the software could provide more data on unknown visitors to the site.

What do you think about this review? Great Poor

Great solution for sales departments

Read full review >
Lois
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.10.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: I am able to organize everything in the sales process, and to document every interaction with a client. Hubspot Sales makes my job much easier. I don’t know if there is other tool that provides you with the ability to track your sales process in such an efficient way. Our sales team love this software because it is easy to use and it has great integrations that make our marketing efforts smoothly. I love the email tracking feature as well.

CONS: Whenever they release new feature we experience some bugs or issues. But, its team always respond to our feedback and they are always willing to help when we experience some issue. Sometimes there is a delay in desktop notifications on the email opens and for website visitors. I thinks more of these issues are because of the browser, and some may be because of the number of the notifications we get.

Vendor reply

Hi Lois! Thank you for your review! I'm glad to hear you happy you have been with the HubSpot platform! In particular, I am glad to see that you have been happy with the integrations HubSpot has with other software tools. I would love to hear more about which integrations you use and have found the most value from. As for room for improvement - I'd love to hear more about the delays you have been experiencing in getting your notifications for email opens and site visits. Would you mind telling me exactly what browser / extension (chrome or outlook) you are using and what kind of volume of notifications you are getting a day. Please feel free to email carl@hubspot.com if you would like to continue the conversation there! Thank you again for the nice review! Carl

What do you think about this review? Great Poor

Easy to use and helpful tool for small businesses

Read full review >
Brett
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 23.09.2018 Company Size: 1-10 Employees Industry: Construction

PROS: We have small business and we cover two counties and most of our billing and contracts are on-line, and this tool lets me know whether the documents I send are arrived or not. I don’t have to worry about lost emails anymore, whenever the email is opened I receive notification about it. It saves lot of time and it reduced the need of phone call.

CONS: There is nothing that I can think of.

Vendor reply

Hi Brett! Thank you for the nice review - I'm glad to hear you have been so happy with the HubSpot platform!

What do you think about this review? Great Poor

HubSpot is one of the best sales tools

Read full review >
Clint
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 07.09.2018 Company Size: 1-10 Employees Industry: Restaurants

PROS: I like that when I get notification that my email has been opened I know that it is time to start conversation with the subscribers. I like to know when someone clicks the link in order to review the video and to take a look at the presentation. I’m able to launch email campaigns and keep track of my audience and campaign’s success. It lets me know when the time is right to track and see what kind of questions my audience have.

CONS: I just like to know that the email is opened, I don’t like that I receive notification every time the email is opened.

Vendor reply

Hi Clint! Thank you for taking the time to write that review - I'm glad to hear how happy you have been with HubSpot Sales! As for room for improvement - I think your idea of being able to turn off repeat notifications for multiple email opens is a great one (sometimes those notifications can even bother me!). I would highly suggest that you put your idea on the HubSpot Ideas forum here: https://community.hubspot.com/t5/HubSpot-Ideas/idb-p/HubSpot_Ideas. Our developers and product managers constantly monitor this forum for ideas on how to make HubSpot better in the future. I took a look on the forum and do not seem to see this idea on there already and I think it would be a great addition. If you do choose to put it on there, feel free to send the link to carl@hubspot.com so I can give it an upvote and a comment! Thank you again Clint!

What do you think about this review? Great Poor

Our sales team love the Hubspot Sales software

Read full review >
Greg
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 29.05.2018 Company Size: More than 100 Employees Industry:  Insurance

PROS: This tool doesn’t require data entry and allows us to get deeper insight into sales and marketing processes, we are able to provide pre-made libraries of emails, campaigns, presentations and offers. We can easily track which sales tools (emails, slide decks, etc) work best.

CONS: The sales adoption was little complicated, because it has different CRM.

Vendor reply

Hi Greg! Thank you for your review - I'm glad to hear that HubSpot Sales has helped your organization's sales efforts! As for room for improvement - I'd love to hear more about how the on-boarding process could have been easier for you and your team. Were there any specific issues that you encountered or resources that could have been helpful during this process? If you'd like to continue the conversation, feel free to email me at carl@hubspot.com Thank you again for the nice review.

What do you think about this review? Great Poor

Easy to use email tracking solution

Read full review >
Gordon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.05.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: I’m using this solution to contact apartment owners, I can keep track of those who respond my emails, of those who saw my emails but ignored them and of those who hadn’t seen the emails yet. You can use it also for job searches and to keep track of potential employers. The setup is simple and clear. This is great tool for tracking your emails, everything you need for your email marketing campaigns is in one place.

CONS: I don’t like that some spam filters can’t open the hidden image that the sidekick operates on, so I don’t take the sidekick notifications as a guarantee that the email hasn’t been opened. You can use this tool as getting probable status of your emails but I haven’t found that the information is accurate.

What do you think about this review? Great Poor

I highly recommend HubSpot for every sales person

Read full review >
Shannon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 19.05.2018 Company Size: 1-10 Employees Industry: Writing and Editing

PROS: Thankfully, I don’t have to worry about sending emails, proposals or follow up a new business lead and to worry about the response, whether the person receive it, did they open the case studies link within the email and etc. With HubSpot I’m able to see when a prospect opened the email, viewed/clicked the link and if they came back to read the email for second time. With this options I can focus my time and energy in order to send more interesting content to my clients.

CONS: I’m not sure if the information about emails is 100% accurate, because I have seen that a client has opened an email more than 10times in an hour maybe this is bug I’m not sure.

What do you think about this review? Great Poor

I am very satisfied from HubSpotSales

Read full review >
Edwin
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 18.05.2018 Company Size: More than 100 Employees Industry: N/A

PROS: I love the ability to track my clients. I am able to strengthen my sale strategies and follow up methods, we are able to reach our clients at exact moment. Thanks to its template features we get powerful overview of the performance of our campaigns.

CONS: I would like to see an option to send embed links to my clients. I would like to see images from the email templates into the CRM activity and to be able to look at specific contact’s profile.

What do you think about this review? Great Poor

HubSpot lets me know whether my marketing email campaigns are interesting to my subscribers

Read full review >
George
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.05.2018 Company Size: More than 100 Employees Industry: Staffing and Recruiting

PROS: It makes our work easier, we don’t have to guess whether our mails are being opened or not. I send email presentations all the time and this tool allows me to keep track of those who read my emails, and I can always know whether I need to continue with the emails and presentations or to take a break. It notifies me when someone opens/clicks the link and how many times the email was opened. Also, I like that the basic version is free.

CONS: It would be great if they could add more functionality into the basic version. Also, it would be great if there could be more ProTips on this product works and how to use it to its fullest in order to build great experience according to data results.

What do you think about this review? Great Poor

With Hubspot we can organize our sales process

Read full review >
John
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.05.2018 Company Size: 1-10 Employees Industry: Marketing and Advertising

PROS: I love its email templates and the ability to send emails from the CRM along with Sidekick, this is great especially when a new lead or company comes on board. With this software we can analyze the leads before sending email template. With hubsspot we are able to get the sales process in perfect order.

CONS: It can be challenging when one lead has several addresses, because this software creates new contact for each address, and this can be tricky.

What do you think about this review? Great Poor

Great product

Read full review >
Frank
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 20.04.2018 Company Size: More than 100 Employees Industry: Publishing

PROS: Hubspot offers powerful inbound marketing solutions, and now it’s a part of the CRM realm. It provides great integrations that helps you to track your leads and to generate your efforts via Hubspot Marketing so you can see the transition of the leads into Hubspot sales. I love the connection between both Hubspot sales and Hubspot Marketing. We can easily engage our leads with powerful campaigns and to send them some personalized messages via its templates.

CONS: I don’t like the limitations on the reporting and analytics, such as inability to track the response rates and log calls. Some CRM software provide more functionality for filtering leads and sending emails.

What do you think about this review? Great Poor

HubSpot has great scheduling feature

Read full review >
Sonya
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 09.04.2018 Company Size: 11-50 Employees Industry: Marketing and Advertising

PROS: Hubspot provides great email tracking features. For me as salesman it is very important to know whether my mails are being opened or not. I like that I can schedule the emails, and this is very useful when you are dealing with lot of prospecting emails. I tried other email scheduling solutions but this tool with its great UI does the job.

CONS: They could improve the Email Scheduling feature. I’d like to adjust the scheduled time into the dashboard without removing the email from queue and to add it back over again.

What do you think about this review? Great Poor

Fantastic tool that lets you know who is interested in your offer

Read full review >
Brooke
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.03.2018 Company Size: More than 100 Employees Industry: Management Consulting

PROS: HubSpotSales has great feature that lets me know when someone has opened my email, but it offers more than this! I get notification with the number of re-opens of that one mail from that one person. This way I know that someone is really interested in my offer. This is highly intuitive product that helps me to increase my salaries. Isn’t it fantastic to see who’s interested in your product and how many times your email has been re-opened?

CONS: I had some issues in the past, but its support team reacted quickly and they solve the problem.

What do you think about this review? Great Poor

Great solution suitable for small size businesses

Read full review >
Ernest
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 28.03.2018 Company Size: 1-10 Employees Industry: Internet

PROS: This is one of the best tool in the market today, it is wonderful and powerful CRM solution. It allows us to customize it so it can meet our needs. It offers great set of features and even the exports are clear and readable. The price is affordable and it is great too for small companies, calls, and log activities.

CONS: They could release some updates for interconnecting contracts and companies to export. I’d like to add tech suggestions and to tell about the problem.

What do you think about this review? Great Poor

HubSpot sales helps us to keep track of our leads

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Lindsey
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 24.03.2018 Company Size: 1-10 Employees Industry: Automotive

PROS: I really like the fact that this software is straightforward and easy to work with. It provides many interesting options and tools for free. This is highly important when bootstrapping your new venture. I you don’t need a huge investment in order to set-up the CRM system with Hubspot Sales.

CONS: I would really prefer the Mobile app to be much better integrated. I use this software for storing all my leads and to track at which stage they are in the Sales Funnel. I would like to integrate contacts with my phone contacts via mobile app. Unfortunately, this is not possible because I have to go to the mobile app and I cannot combine them with my phone contacts. Also, I would like to have an improved mailing integration with Mac Os X.

What do you think about this review? Great Poor

Easy to use email tracking solution

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Bob
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 22.03.2018 Company Size: More than 100 Employees Industry: Computer Software

PROS: I’m using this solution to contact apartment owners, I can keep track of those who respond my emails, of those who saw my emails but ignored them and of those who hadn’t seen the emails yet. You can use it also for job searches and to keep track of potential employers. The setup is simple and clear. This is great tool for tracking your emails, everything you need for your email marketing campaigns is in one place.

CONS: I don’t like that some spam filters can’t open the hidden image that the sidekick operates on, so I don’t take the sidekick notifications as a guarantee that the email hasn’t been opened. You can use this tool as getting probable status of your emails but I haven’t found that the information is accurate.

What do you think about this review? Great Poor

I love its email notification feature

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Suzie
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 05.03.2018 Company Size: More than 100 Employees Industry: Computer Games

PROS: Hubspot Sales has become my daily tool, it has great features that make your work easier and fun. I love the email notification features, because it lets me know when someone has opened the email, I get notification of their current location and what links they click on, how many times they have open the emails. Also, I love the login feature as well, because it helps me to organize the record of my communications.

CONS: I don’t like the monthly notification limits. Also, I would like to see an auto-follow up email system, this way I could set a limit time per contact. The software lacks more organization options especially for notifications about opened emails, I really need folders so I can better organize those notifications. I would like to see more automation tools within Hubspot Sales.

What do you think about this review? Great Poor

HubSpot makes the sales process easily and professionally

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Jamie
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 03.03.2018 Company Size: More than 100 Employees Industry: Internet

PROS: This is great tool for sales and account management projects. It has great features like email templates and workflow and sequences, and great integration with CRM that makes the whole selling and tracking prospect activity efficient and smoothly. We are able to extend the CRM with custom fields and to track deals that are about to close. Thanks to the integration with Pandadoc we are able to generate proposals and contracts in less than few minutes.

CONS: I don’t like that emails that are received in Gmail need to be forwarded to HubSpot for activity thread. In addition, sometimes the association of notes, deals and emails with contacts, companies and leads can be confusing, they could improve this one and to make it more intuitive.

What do you think about this review? Great Poor

HubSpot Sales has powerful features

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Vernon
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 02.03.2018 Company Size: 11-50 Employees Industry: N/A

PROS: Can you imagine a sales software that allows you to see when your leads have opened your site, or when they have clicked on your email. Well, the truth is you have that kind of software and I really cannot ask for more. With HubSpotSales I’m able to take a look into the mind of the leads and to see what their interests are and what they are searching on my page. Whenever I receive a notification that my mail has been opened, I pick up the phone and I call my lead to engage him.

CONS: It can be frustrating when you see that the prospect has opened your email few times and he still hasn’t contacted you.

What do you think about this review? Great Poor

I highly recommend HubSpot for every sales person

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Ida
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 26.02.2018 Company Size: 1-10 Employees Industry: Writing and Editing

PROS: Thankfully, I don’t have to worry about sending emails, proposals or follow up a new business lead and to worry about the response, whether the person receive it, did they open the case studies link within the email and etc. With HubSpot I’m able to see when a prospect opened the email, viewed/clicked the link and if they came back to read the email for second time. With this options I can focus my time and energy in order to send more interesting content to my clients.

CONS: I’m not sure if the information about emails is 100% accurate, because I have seen that a client has opened an email more than 10times in an hour maybe this is bug I’m not sure.

What do you think about this review? Great Poor

It provides me with notification when my clients read my mails

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Jaime
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.02.2018 Company Size: 1-10 Employees Industry: Internet

PROS: I mostly use Hubspot for receiving notification whenever my client reads an email with important offers. I’m using this feature because I can call them when they read my offer, so I can provide immediate help, explanation and engagement. It helps me to know that I’m contacting my clients at the right time. I have to say that this really works.

CONS: The freemium version has some limits, and it can be difficult to navigate it and purchase some additional services because it seems quite expensive.

What do you think about this review? Great Poor

Easy to use and helpful tool for small businesses

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Mitchell
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 01.02.2018 Company Size: 1-10 Employees Industry: Construction

PROS: We have small business and we cover two counties and most of our billing and contracts are on-line, and this tool lets me know whether the documents I send are arrived or not. I don’t have to worry about lost emails anymore, whenever the email is opened I receive notification about it. It saves lot of time and it reduced the need of phone call.

CONS: There is nothing that I can think of.

What do you think about this review? Great Poor

HubSpot lets me know whether my marketing email campaigns are interesting to my subrscribers

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Amos
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 29.01.2018 Company Size: More than 100 Employees Industry: Staffing and Recruiting

PROS: It makes our work easier, we don’t have to guess whether our mails are being opened or not. I send email presentations all the time and this tool allows me to keep track of those who read my emails, and I can always know whether I need to continue with the emails and presentations or to take a break. It notifies me when someone opens/clicks the link and how many times the email was opened. Also, I like that the basic version is free.

CONS: It would be great if they could add more functionality into the basic version. Also, it would be great if there could be more ProTips on this product works and how to use it to its fullest in order to build great experience according to data results.

What do you think about this review? Great Poor

I have great experience with this email tracking software

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Becky
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 25.01.2018 Company Size: More than 100 Employees Industry: Insurance

PROS: As a sales person I need a solution that is simple and that saves time. HibSpot meets my needs and does the job! It provides me with information of when to pick up the phone, what links are interested to my clients. It offers great advices when it comes to improving our sales strategies.

CONS: I wish there was an option into the Outlook for iPhone that could track and log emails. I believe they will work on this one.

What do you think about this review? Great Poor

It lets me know who is reading my emails

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Ray
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 17.01.2018 Company Size: 11-50 Employees Industry: Business Supplies and Equipment

PROS: As a salesperson I need to know which of my leads are engaged in my communication. I am able to keep track of those who read my emails, click on the link I’ve sent, or download the collateral I’ve attached to an email. With this ability I am able to communicate with those who are interested in my offers. I am able to know which subject likes work perfect and it lets me know how I can present my offer within the email.

CONS: Sometimes I get notifications like “Someone has opened your email…” and this is not helpful at all, because I need to know exactly who has opened it. Sometimes I get delayed notifications of opened emails. Also, when someone is using message preview mode I get notification that the mail is opened.

What do you think about this review? Great Poor

HUbSpot is one of the best sales tools

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Caroline
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 06.01.2018 Company Size: 1-10 Employees Industry: Restaurants

PROS: I like that when I get notification that my email has been opened I know that it is time to start conversation with the subscribers. I like to know when someone clicks the link in order to review the video and to take a look at the presentation. I’m able to launch email campaigns and keep track of my audience and campaign’s success. It lets me know when the time is right to track and see what kind of questions my audience have.

CONS: I just like to know that the email is opened, I don’t like that I receive notification every time the email is opened.

What do you think about this review? Great Poor

HubSpot makes the sales process easy and professional

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Alfonso
4/5

Overall Impression

4/5

Customer Support

4/5

Value for Money

4/5

Ease of Use

Published on: 01.01.2018 Company Size: More than 100 Employees Industry: Internet

PROS: This is great tool for sales and account management projects. It has great features like email templates and workflow and sequences, and great integration with CRM that makes the whole selling and tracking prospect activity efficient and smoothly. We are able to extend the CRM with custom fields and to track deals that are about to close. Thanks to the integration with Pandadoc we are able to generate proposals and contracts in less than few minutes.

CONS: I don’t like that emails that are received in Gmail need to be forwarded to HubSpot for activity thread. In addition, sometimes the association of notes, deals and emails with contacts, companies and leads can be confusing, they could improve this one and to make it more intuitive.

What do you think about this review? Great Poor

I have great experience with this email tracking software

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Dolores
5/5

Overall Impression

5/5

Customer Support

5/5

Value for Money

5/5

Ease of Use

Published on: 30.12.2017 Company Size: More than 100 Employees Industry: Insurance

PROS: As a sales person I need a solution that is simple and that saves time. HibSpot meets my needs and does the job! It provides me with information of when to pick up the phone, what links are interested to my clients. It offers great advices when it comes to improving our sales strategies.

CONS: I wish there was an option into the Outlook for iPhone that could track and log emails. I believe they will work on this one.

What do you think about this review? Great Poor
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Reviewed By Louie Andre
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