User review
of HubSpot Sales
Great solution for sales departments
-
by Lois
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
I am able to organize everything in the sales process, and to document every interaction with a client. Hubspot Sales makes my job much easier. I don’t know if there is other tool that provides you with the ability to track your sales process in such an efficient way. Our sales team love this software because it is easy to use and it has great integrations that make our marketing efforts smoothly. I love the email tracking feature as well.
What aspects are problematic or could work better?
Whenever they release new feature we experience some bugs or issues. But, its team always respond to our feedback and they are always willing to help when we experience some issue. Sometimes there is a delay in desktop notifications on the email opens and for website visitors. I thinks more of these issues are because of the browser, and some may be because of the number of the notifications we get.
What specific problems in your company were solved by this product?
It helps us to find areas in our sales process that need improvements. Thankfully, our team can use something that is simpler and easy to set up, we have been using some complex tools but without positive feedback, now with HubSpot Sales we are able to improve and work on our sales process like real professionals.
Are you a current user of this product?
Yes
Vendor Reply
Here’s how the company that owns HubSpot Sales replied to this user review:
Hi Lois!
Thank you for your review! I'm glad to hear you happy you have been with the HubSpot platform!
In particular, I am glad to see that you have been happy with the integrations HubSpot has with other software tools. I would love to hear more about which integrations you use and have found the most value from.
As for room for improvement - I'd love to hear more about the delays you have been experiencing in getting your notifications for email opens and site visits. Would you mind telling me exactly what browser / extension (chrome or outlook) you are using and what kind of volume of notifications you are getting a day.
Please feel free to email carl@hubspot.com if you would like to continue the conversation there!
Thank you again for the nice review!
Carl
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
several employees
PRICING & COSTS
How long is your contract with the vendor?
Less than 1 year
