It lets me know who is reading my emails

What are the best aspects of this product?

As a salesperson I need to know which of my leads are engaged in my communication. I am able to keep track of those who read my emails, click on the link I’ve sent, or download the collateral I’ve attached to an email. With this ability I am able to communicate with those who are interested in my offers. I am able to know which subject likes work perfect and it lets me know how I can present my offer within the email.

What aspects are problematic or could work better?

Sometimes I get notifications like “Someone has opened your email…” and this is not helpful at all, because I need to know exactly who has opened it. Sometimes I get delayed notifications of opened emails. Also, when someone is using message preview mode I get notification that the mail is opened.

What specific problems in your company were solved by this product?

I needed a software that would allow me to track my leads and those who open my emails. I can easily know which my potential clients are and whether I should continue with the engagement or leave them. It helps me to measure success with the email body templates and subject lines. I am able to view that information and to determine where to put my priorities first.

Are you a current user of this product?

Yes