What are the best aspects of this product?
It is an all-round tool which delivers according to the promise. Although there is a learning curve, I am able to find my way around the features that this tool has to offer. Customer support dis highly responsive and helpful when it comes to navigating your way around the tools this product has to offer. For my web development problems, Hubspot has come to help me solve such a problem. Since I know very little about web and software development, this is tool is able to provide me with the right tools for the purpose of developing my website without much hustle. As a result I am able to achieve my objectives for my website.
What aspects are problematic or could work better?
It has a few issues here and there when it comes to functionality. You would expect to edit a page without having to go through different processes and hurdles. However, for Hubspot, it is not the case as you have to complete different clicks and go through different pages to be able to edit a single page. This can be time consuming and tiring at the same time. It can also be difficult to see the recent updates on the screen as they may be hidden among other things. This puts you in the dark as you are not able to manage your work or projects with ease.
What specific problems in your company were solved by this product?
We were all over the place with our marketing strategies before we came across Hubspot. It was not business as usual as we did not have a landing page let alone analytics tool to track the traffic or people visiting our website. This means that we could not practice target marketing and thus we had multiple irrelevant contacts to deal with. In short, we could not manage our leads the best way we would want to. Thanks to Hubspot, we can now manage leads and know how many people are visiting our website on a daily basis. It is now business as usual and we can start seeing results for the growth of our business.
Are you a current user of this product?
Yes
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
What is your industry?
Computer Software
How many people in your company actively use this product?
most employees
How long is your contract with the vendor?
Less than 1 year
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