The best tool in the market

What are the best aspects of this product?

You get what you expect with this tool. As an agency you have to deliver according to the expectations of the customers and that is what we do thanks to Hubspot. It allows us to respond to the needs of our clients through its inbound methodology that comes with it. The customer support is highly responsive and impressive when it comes to dealing with issues. We are able to solve issues and thus save the time we lost as a result. It integrates well with other tools especially third party software applications, which is a plus on our part. It helps to generate leads and convert easily and thus our clients remain happy which is good for business.

What aspects are problematic or could work better?

It has some limitations that may need improving if the tool is to be better in terms of performance. Even though Hubspot has developer tools that help businesses even without web development knowledge hack the process, those tools could be improved further. On top of that the certifications and training they provide for users could be made in such a way that users understand them better. In most occasions, some clients have come up to us so that we can train them on how to make the best use of the platform. The resources available may not be enough for non-tech savvy users looking to reap the benefits of this tool.

What specific problems in your company were solved by this product?

It incorporates the needs of every client which gives you a tailored marketing strategy that works only for your business needs. Since we deal with multiple clients, we have to provide results for them in order to remain in business. Hubspot has allowed us to do that without much effort. It provides us with result oriented marketing and sales solutions which translates to good business on our part and that of our clients. On top of that, clients can realize a positive return on investment (ROI) in the end which sets our agency in good relationship with our clients. The benefits do not stop there, as Hubspot takes it upon themselves to explain to us how a certain new feature or tool work, which is bliss.

Are you a current user of this product?

Yes