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User review of IBM Marketing Cloud

A really great MA tool.

- by Laura

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

It's a great marketing automation tool when properly used. I make use of it for sending e-mail campaigns. I also use it for tracking progress via its reporting function. It basically has everything you want for marketing automation.

What aspects are problematic or could work better?

It'd be nice if they have a huge library consiting of images and templates. This would be useful for those aren't capable of creating them or who lack a team to do so.

What specific problems in your company were solved by this product?

We're able to deploy drip campaigns with this tool to reach out to prospective and existing customers. Their metrics would also be referenced for reporting reasons.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.