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User review of iContact Pro

I really like their support.

- by Yvette

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Their customer service is off the charts. I have so many examples to prove. Their resolutions are quick to do yet simple. One of those scenarios involved support not only resolving one but a few more glitches that were responsible for my modal plug-in to go haywire for weeks. Unlike its competitors, you can actually reach out and talk a person in a matter of minutes.

What aspects are problematic or could work better?

Their templates can get glitchy from time to time. It even led to some funny things. Images are so difficult to properly pad. The template I'm using is pale grey. I find that ridiculous and unreadable.

What specific problems in your company were solved by this product?

I'm guiding women to clarity. And I'm egging them to take a big splash into their lives. I do this by helping them link to soul and higher guidance.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Health, Wellness and Fitness

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

several employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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