What are the best aspects of this product?
Vicki has done a tremendous job in walking us from start to finish. She helped us utilize our account in an efficient manner. What's more, she ensured that we get our account set up. She even guided us with the process.
What aspects are problematic or could work better?
Geolocation happens to be absent in iContact. I felt this is important since my subscribers are based in different parts of the globe. We wanted to keep track on their whereabouts for improved engagement.
What specific problems in your company were solved by this product?
We wanted to remind customers of the serices we're offering. By sending in e-mail announcements regularly, it can greatly enhance our business.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 month
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year