Great CRM, very flexible, good integration capabilities, and terrific support!

What are the best aspects of this product?

iCRM is very flexible in terms of its reporting capabilities and user interfaces. It also allows for integration with Quickbooks and MailChimp.

What aspects are problematic or could work better?

The Sales Manager overview/summaries could be improved.

What features/services would you like to see in future versions of this product?

Sales Manager functionality and reporting capabilities enhanced.

What specific problems in your company were solved by this product?

This system greatly improved our ability to track our deals, update our reporting progress.

Are you a current user of this product?

Yes