We are able to better organize our call processes

What are the best aspects of this product?

All our departments can use this system, that’s how flexible this tool is. It allows us to rotate our inbound calls among sales team.

What aspects are problematic or could work better?

Sometimes an outside call that is not from our organization would come through the contact number. Unfortunatelly, its tech support team doesn’t believe us that this is possible and they don’t help us to solve this kind of issue.

What specific problems in your company were solved by this product?

It helps us to organize dispersal of calls and transfering to some large orgamization.

Are you a current user of this product?

Yes