Influitive for everyday use

What are the best aspects of this product?

Influitive gives me an ability to organize social shares and announcements. Also, I get valuable insights on product and valuable feedback. There are lot of benefits that this product offers, one of them that I like most is the ability to ask for online review. We use this platform for more than a year, and we managed to launch our associates. The process was easy to do, we just needed to change some targeting on challenges. This platform allows us to have two portals for the price of one.

What aspects are problematic or could work better?

I have faced limitation with social share challenges. I am an admin and I am allowed to create Twitter text, but the social share challenges allows the user to share across Twitter, Likedln and Facebook so my TW is still there on every network. I have asked for help and their customer team was really helpful. So, my only dislike is the limitation when it comes to copying for social share.

What specific problems in your company were solved by this product?

I wanted to increase the company social mentions and engagements for our customers. When we started with Influitive we had to change only the targeting and groups. Now, I am able to use the portals so I can get associates and customers that are willing to engage with the company social shares and to keep them updated on what’s next. We managed to increase our website traffic and social media engagement. And I love when I see positive feedback form our customers.

Are you a current user of this product?

Yes