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User review of Influitive

Wonderful tool for engaging your customers

- by Alex

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

I love the Advocate HUB from this platform. They encourage our customer team to engage more than a thousand target customers. They always participate in our projects on their terms, they are willing to complete mutual challenges, activities and even opportunities in a funny way. You should try Advocate Hub if you are not sure which of your customers are available today and would like to complete the activities immediately. AH, offers fun interface for engaging your customers from anywhere whenever they select the activities. I love the Salesforce integration because we are able to share challenges and “Request a Reference” option in Salesforce Opportunities, the reference request is very easy. Its coaches make sure that we are getting the best of their platform, its support team is highly responsive and knowledgeable, and rest of its team has helped us to make true partnership for success.

What aspects are problematic or could work better?

Whenever a capability gap is found its team is very open for new suggestions and they make our feedback as their engineering plan whenever it’s possible.

What specific problems in your company were solved by this product?

AdvocateHUB has helped us to find those customers who are passionate about networking and reference, we have found customers who want to be leaders and contribute to all social media conversations, and we have customers who are willing to complete hundreds of other activities. I want to say that our members have completed over a thousand actions that are beneficial for them, they offer wonderful marketing content for our prospective, and they helped us to reduce our company’s sales cycles. Influitive and its Advocate Hub is an innovative and beneficial product that is customizable and they continuously work to improve themselves and to meet our needs.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Human Resources

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.