Delivers on what it promises

What are the best aspects of this product?

The thing that I really liked about this tool is how customizable it is, especially since our company has such a unique workflow that any CMS we would end up using would really need to be adaptable and customizable for it to work for us. This tool was precisely that, and it is even priced affordably. Another thing that I liked is how the developers are very open to hearing from their users and then using that feedback to improve their product.

What aspects are problematic or could work better?

It's a good tool, but it can always be improved. For one thing, configurations options could be further increased. Developers could, for instance, give users a chance to have task notifications be based on the due date rather than the start date.

What specific problems in your company were solved by this product?

Before we started using this tool, we were using a proprietary tool that allowed us to view and store in a SQL database data such as income and expense figures, sales data, tax abatement information, tax class, land and building size, street addresses, and even lots and blocks. While it was able to do that, it was not a CMS solution and that was what we needed. With this tool working alongside our own proprietary one, we were able to do more things. For instance, it would only take a literal minute for this tool to synchronize changes to client or property metadata with our proprietary tool. This tool also allowed anybody in the company to see if a message had been sent or received without having to open an inbox, thanks to top a unique ClientID code. We were also able to use this tool to come up with a "Hot Folder" configuration that automatically read a unique QR code and have the information contained within it to be saved under the correct property. That meant a lot of time saved on our part since we no longer had to do this process manually.

Are you a current user of this product?

Yes