A great sales tool with a great Outlook integration solution

What are the best aspects of this product?

"XBar", Infor CRM's Outlook integration solution, is one of the best Outlook integrations on the market. It's evident it put in tons of time and resources into the product. It also has one of the very best (and easiest to use) mobile clients for mobile sales teams.

What aspects are problematic or could work better?

Infor CRM doesn't have as many integrations as Salesforce or SugarCRM and is harder to customize. Some users may also find that it isn't for their particular industry. It is a very horizontal product, but I see it working best for manufacturers and heavily-mobile sales teams.

What specific problems in your company were solved by this product?

We are solving problems among mobile sales teams and among teams with pour CRM user adoption. It is also a great true sales tool, with a very focused way of reporting and closing deals. It makes a salesperson's job a lot easier.

Are you a current user of this product?

Yes