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Infor CRM REVIEW

CRM Software

9 user reviews
USER SATISFACTION 99%
OUR SCORE 9.0

What is Infor CRM?

Infor CRM optimizes customer data – a vital company asset in today’s data-driven business environment. The high-tech CRM offers wide customization and powerful capabilities that lets you provide personalized experiences to your customers as well as drive employee productivity and improve your CRM processes.

The software allows you to address business requirements when it comes to creating information-filled profiles of customer, delivering integration and connectivity, and giving full support to your mobile teams. Infor CRM provides deep analytics and evaluation of KPIs so you get a better view of performance from your team and business operations. You’ll be able to expand your reach and make information-based decisions that help improve company revenues. The software is offered via custom pricing, allowing you to get the best mix of tools and features tailor fit for your business.

Overview of Infor CRM Benefits

Infor CRM does much more than to improve relationships between businesses and their consumer base. This feature-packed CRM tool has all the essential applications and functionalities to you succeed in today’s very competitive landscape by enabling you to pinpoint solid prospects, retain current customers, and get full visibility over your business.

With Infor CRM, you can build rich client profiles based on precise interactions and information sourced from relevant data inside and outside of your organization. With its integration options and collaborative tools, you’ll have a more cohesive and productive team to carry out their tasks.

Infor CRM works with a number of ERP platforms to give your business a scalable and robust framework. Alongside cloud, mobile, and social capabilities, the unified solution provides unprecedented visibility over your entire enterprise.

With Infor CRM, it is easy to empower your mobile workforce. The platform extends its rich CRM functionality to smartphones and tablets, ensuring that your field personnel and mobile employees have that strong and distinctive competitive advantage that can help drive productivity and significantly raise your business revenue.

Infor CRM also comes with a plethora of reporting and analytics applications that allows users to address user and company requirements at all levels of sophistication. From basic lookup, group, and reporting capabilities, to interactive dashboards, timeline visualizations, and custom reports, Infor CRM delivers powerful solutions that dramatically boost individual effectiveness and maximize organizational and customer intelligence.

Overview of Infor CRM Features

  • Open access
  • Mobile app
  • Embedded CRM
  • Integration options
  • Open APIs
  • Works with popular ERPs
  • Adaptable & scalable platform

Infor CRM Position In Our Categories

Position of Infor CRM in our main categories:

50

Infor CRM is one of the top 50 CRM Softwareproducts

50

Infor CRM is one of the 50
CRM Software products


If you are interested in Infor CRM it could also be sensible to investigate other subcategories of Best CRM Software listed in our base of B2B software reviews.Customer Service Software, Online CRM Software, Social CRM Software

Each organization has different wants and requires a software that can be customized for their size, kind of workers and buyers, and the particular industry they are in. For these reasons, no system can proffer perfect tools out-of-the-box. When you try to find a software system, first be sure what you need it for. Read some Infor CRM reviews and ask yourself do you need basic tools or do you need sophisticated tools? Are there any industry-specific tools that you are seeking? Get the answers to these questions to aid your search. There are plenty of aspects that you need to reflect on and these include your budget, particular business requirements, your company size, integration needs etc. Take your time, check out a few free trials, and finally select the platform that presents all that you need to enhance your company competence and productivity.

How Much Does Infor CRM Cost?

Infor CRM Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Infor CRM pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

User Satisfaction

We realize that when you make a decision to buy CRM Software it’s important not only to see how experts evaluate it in their reviews, but also to find out if the real people and companies that buy it are actually satisfied with the product. That’s why we’ve created our behavior-based Customer Satisfaction Algorithm™ that gathers customer reviews, comments and Infor CRM reviews across a wide range of social media sites. The data is then presented in an easy to digest form showing how many people had positive and negative experience with Infor CRM. With that information at hand you should be equipped to make an informed buying decision that you won’t regret.

POSITIVE SOCIAL MENTIONS

114

NEGATIVE SOCIAL MENTIONS

1

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Technical details

Devices Supported
  • Windows
  • Android
  • iPhone/iPad
  • Mac
  • Web-based
Language Support
  • English
Pricing Model
  • Quote-based
Customer Types
  • Large Enterprises
Deployment
  • Cloud Hosted

What Support Does This Vendor Offer?

  • EMAIL
  • PHONE
  • LIVE SUPPORT
  • TRAINING
  • TICKETS

What are Infor CRM pricing details?

Infor CRM Pricing Plans:
Free trial
Quote-based Plan
Contact vendor

Infor CRM pricing information is available only upon request. Contact the vendor directly to get a quote for your company.

What integrations are available for Infor CRM?

Infor CRM offers standard open APIs & integration options.

User reviews


User reviews in total: 9

3
5
1
0
0

Average Rating:

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The most favorable review

Benny

9 months ago


Pros: "XBar", Infor CRM's Outlook integration solution, is one of the best Outlook integrations on the market. It's evident it put in tons of time and resources into the product. It also has one of the very best (and easiest to use) mobile clients for mobile sales teams.

Cons: Infor CRM doesn't have as many integrations as Salesforce or SugarCRM and is harder to customize. Some users may also find that it isn't for their particular industry. It is a very horizontal product, but I see it working best for manufacturers and heavily-mobile sales teams.

The least favorable review

Courtney

1 year ago


Pros: Infor CRM allows me to view individual notes or scroll down through a continuous sales history. Creating groups and associations lets me easily reference similar accounts meeting criteria that I define, or put my "crib notes" and important facts I want to easily reference.

Cons: Search function is a little clunky. It will give you every instance of a word, but it's usually too much to be useful. I hate that the system crashes unless I use the Firefox browser; I much prefer Chrome or even IE. Also, I hate that if I have to change a window quickly, I lose everything unless I obsessively click the "save" icon all the time. I can't even rearrange the toolbar to suit my needs rather than some arbitrary configuration.

Published 9 months ago
Verified
user
It is easy to organize our customers and easily edit dropdowns for coding. We also use the Swiftpage module to send multiple newsletters and eblasts while recording a...



What do you think about this review? Great Poor
Published 9 months ago
Verified
user
"XBar", Infor CRM's Outlook integration solution, is one of the best Outlook integrations on the market. It's evident it put in tons of time and resources into the...



What do you think about this review? Great Poor
Published 10 months ago
Verified
user
Infor CRM is a very stable product, well organized and easy to use. It is providing great and really needed updates to the product making it even better and fixing issues...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
I do like the ticketing system and how we were able to set up teams or individuals on certain issues that were addressed in the ticket. I know that if were to spend more...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Infor CRM allows me to view individual notes or scroll down through a continuous sales history. Creating groups and associations lets me easily reference similar accounts...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
The strength of Infor CRM is its flexibility of the application. They have provided framework where we can customize and mold the application to fit our business needs...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
As a developer I find the customization of the LAN client fairly straightforward. You can achieve basic or complex modifications to the system and it is easy to track...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
Infor CRM has a nice layout and design. Setting up accounts was easy and users were able to work on the same day of creating their accounts. Mail integration is also...



What do you think about this review? Great Poor
Published 1 year ago
Verified
user
We can build pretty much anything they need within Infor CRM. We can make customizations without having to pay a third party. We have also found that it has kept up...



What do you think about this review? Great Poor

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