A stable, organized, and easy to use product for our business

What are the best aspects of this product?

Infor CRM is a very stable product, well organized and easy to use. It is providing great and really needed updates to the product making it even better and fixing issues that previously ignored.

What aspects are problematic or could work better?

It has a lot of legacy code and is behind in some technologies. The mobile version is very limited and there is no easy way to transfer the tools created for the LAN client into the web or mobile platform. If you add custom code it is going to be hard to apply updates.

What specific problems in your company were solved by this product?

We use Infor CRM as a tool for the Sales Team, managing Leads, Contacts, Accounts, and Sales History. It does a great job keeping data and avoiding contact duplication.

Are you a current user of this product?

Yes