User review
of Infor CRM
Keeps better track of our sales and services
-
by Alberto
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Very good
6out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Infor CRM has a nice layout and design. Setting up accounts was easy and users were able to work on the same day of creating their accounts. Mail integration is also great and people would not need to have both their mail and CRM open.
What aspects are problematic or could work better?
Updates come in slow and with the rapid speed that other companies are moving, I feel that they lag behind them. For one, it does not work for Windows 10 at the moment and it will be detrimental to the software in the future.
What specific problems in your company were solved by this product?
It manages and keeps track of sales and services. It also has helped our products be sorted to each customer and we can view their history in seconds.
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I manage other people who use it
How long have you been using this product?
1-3 years
COMPANY DETAILS
What is your company size?
More than 100 Employees
What is your industry?
Computer Software
USAGE & IMPLEMENTATION
How many people in your company actively use this product?
all employees
PRICING & COSTS
How long is your contract with the vendor?
1 year
